Look at it this way:
8 races, 14 unique heads once we factor in genders (sorry Hrothgars!), 4 base variants of each head, that gives us a worst case of 56 head models to update if we assume the worst case of them not being able to use morphs to transfer the updates across all variants at once in their development tools.
Now compare that to the hand and foot models alone. How many sandals, open toed shoes and glove models does this game have? Now multiply that for racial and gender variants. It's going to be in the 1000s. It'll be way more than an entire expansion's worth of new gear.
Again, SE *might* make the decision to create an updated base body for each race and use that going forward, but that's tremendously tricky to do well and with artistic consistency. It's an extreme example, but remember how weird Everquest looked circa Planes when you had a mishmash of old and new player models? Now imagine if WoW had have let you mix and match it's revamped models with the classic ones. Again, it'd just look strange.
It's not the option we want, but unfortunately it absolutely makes sense from a development perspective.



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