
Originally Posted by
LilimoLimomo
I mean, it's complicated.
On one hand, selling optional goods and services seems benign. For the people who want that thing and are willing to pay for it, hopefully it makes them happier. And presumably a segment of the profits go into further development of the game, which benefits all players.
On the other hand, CBU3 does have absolute dominion over the range of goods and services offered within their platform, meaning there are no competitors who can provide things like emotes and clothing at a superior quality or at a lower price point. In this way, any company selling microtransactions on their own closed platform has created a realm in which they have a specific monopoly. In addition, within that space the usage of these optional goods acts as native marketing, and since FF14 is a social space this can apply pressure to purchase goods not simply because they would be enjoyable, but as a means with which to be included or part of the group, as opposed to an outsider. That's a complex dynamic to engage with.
I don't think this is a black-or-white issue, and without saying that each side is equal, I will say there are compelling ideas and values on each side. So I guess what I'll close with is simply encouragement to engage with the true nuance of this issue, rather than trying to paint it as all good or all bad.