Fix the bug that actually matters?

[Atelier-Bagur]

Or you do QA testing and then those bugs dont happen

No way

And before you tell me "BUGS ARE MEANT TO HAPPEN !!!", yes, small bugs are meant to happen, not game breaking bugs in the highest tier of content in the game.

Just like the whole housing fiasco with the winner being number 0, those things are not small bugs, and if there was testing it would have been noticed.

Btw as a little reminder, it took over a month IIRC for the housing fix to come out, how is that acceptable ?

Not trying to completely excuse bugs that occur anyway but you must be living in lala-land if you seriously believe that in the history of video games there never was a game breaking bug or two in every single product ever.

It clearly shows your blatant ignorance over the issues if you believe just waving things with a magic wand and everyone in the team being able to catch every issue in the game.

Besides you dont even seriously care about the game anyway. Go back to your little gingerbread house or whatever and stop pretending like you actually give a damn about the game.

[BRVV]

"I want it fixed NAO"

No one said that. It's about priority of fixing bugs and testing.

[Stormpeaks]

Yes they should. Apparently they fixed to many bugs last patch

You will keep subbing anyway.

Imagine thinking you cant disagree with the company and still play the game at the same time for multiple reasons

Nice try there buddy, they will still sub so ? What's your point ?

[Aword3213]

Imagine thinking you cant disagree with the company and still play the game at the same time for multiple reasons

Nice try there buddy, they will still sub so ? What's your point ?

Throwing hyperbolic statement is not disagreement. It's tantrum.

You seemed to have a standard of what a good gaming company should be. Too bad your standard for "disagreement" is abysmally low

ok ok I got you. Here's mine disagreement. SE is evil. Look, I gave a well constructive criticism. I'm on your side now. I'm not a white knight. Now defend me like you always do to the likes of SE BAD folks.

[Kes13a]

Yeah sure, literally number 0 winning couldnt have been caught beforehand, alright lmao

There is a thing called QA testing, maybe they should try that and actually play the content they put out to make sure it works properly, small bugs are fine, those bugs are not small.

thinking you missed where I said this... could they have caught it? sure, maybe, the number 0 one, most likely

I am fairly confident that their QA team for the most part, earns their money, unlike the STF or moderation teams. but even the best intended Q&A in any software will never release a perfect product. thats about as likely as devs ever getting "balance" balanced. it is simply impossible to test for every conceivable user case, hardware or scenario. there are deadlines.. and we the players are the ones doing the pushing to meet those deadlines (read any of the threads about the extension of the development cycle)

[Thurmnmurmn]

Throwing hyperbolic statement is not disagreement. It's tantrum.

You seemed to have a standard of what a good gaming company should be. Too bad your standard for "disagreement" is abysmally low

ok ok I got you. Here's mine disagreement. SE is evil. Look, I gave a well constructive criticism. I'm on your side now. I'm not a white knight. Now defend me like you always do to the likes of SE BAD folks.

This is the person who also said the game is failing because it didn't retain all its player base from expansion launch.
So they clearly know what a good company is.

[Semirhage]

Y'know, I keep hearing that people aren't white knights, but I have yet to see a single negative thread that isn't met with the same set of people going "Tantrums! Hyperbole! Complaining about every little thing!"

The Caloric bug is one that prevents people from clearing. This is not a good thing. It would have been good if Square prioritized this one, but it appears that they didn't.

But it doesn't matter how outlandish or not a negative thread is. It's always "UGH, you're so emotional, so hyperbolic", with zero regard for the content. Has it occurred to any of you that the reason these troll threads are so funny is because they're probing for an actual game issue that you guys won't fall back on the Squeenix defensive for? You claim you're not white knights, but Jeebus there's nothing you won't call "over-emotional" or "overblown", at least not that I've seen.

[Stormpeaks]

Y'know, I keep hearing that people aren't white knights, but I have yet to see a single negative thread that isn't met with the same set of people going "Tantrums! Hyperbole! Complaining about every little thing!"

The Caloric bug is one that prevents people from clearing. This is not a good thing. It would have been good if Square prioritized this one, but it appears that they didn't.

But it doesn't matter how outlandish or not a negative thread is. It's always "UGH, you're so emotional, so hyperbolic", with zero regard for the content. Has it occurred to any of you that the reason these troll threads are so funny is because they're probing for an actual game issue that you guys won't fall back on the Squeenix defensive for? You claim you're not white knights, but Jeebus there's nothing you won't call "over-emotional" or "overblown", at least not that I've seen.

It's always the same few people doing that honestly, thankfully there's really few of them, I'd say about 10 or less, they will whiteknight and defend the multibillion dollar company at all cost

[TaleraRistain]

even Q&A cannot catch all bugs. thats unrealistic since Q&A is not testing on a live server.

from what appears to happen, its when the servers are under load according to the release, which since they did not say what kind of load, its likely the devs had to go over logs to try and determine how it happens and may not have been able to be replicated in their test environment. Since it has been cleared, clearly it was not happening 100% of the time, which are some of the hardest bugs to root out. the devs where I work see this with our software, and its called "unintended application". It cannot really be "tested" because its not a workflow the devs OR Q&A had thought of or would use. could they have caught it? sure, maybe, the number 0 one, most likely, this one I am not so sure because the test server, no matter how close you make it to live, will never be a live server.

The 0 bug from what I understood was an issue with systems communicating with each other and it's entirely possible they had test versions of those servers where it didn't manifest that bug, most likely because they weren't using the same API calls and endpoints the live servers were. As you said, no matter how close you make it to live, it will never be a live server.

Like you said, software QA is never going to catch everything. I would also be curious how the scale and scope of their systems have changed. My company has been having more bugs because we're migrating to new systems, adding more systems than we have now, and integrating AWS into our processes. When the scale increases, the likelihood of bugs does, too, and they can be more widespread or affect more things. I would think there had to have been some changes going on behind the scenes since they're working on a significant graphical upgrade.

The Caloric bug is one that prevents people from clearing. This is not a good thing. It would have been good if Square prioritized this one, but it appears that they didn't.

I wouldn't say it's necessarily they didn't prioritize it. It's probably more complicated. Something people on the outside may not realize is that the release of bug fixes isn't entirely based on how severe they are. They probably have a couple team members working on some other bugs while other devs puzzle this one out and those were faster to get ready to go than this more complex issue.

[VelKallor]

Or you do QA testing and then those bugs dont happen

Yes. They do. All the time. QA cannot hope to fix every bug and every glitch..ESPECIALLY when we combine that with different native hardware that comes with its own list of quirks and issues. Look at new CPUs and GPUs, new drivers, new cards, interfaces..even motherboard firmware.

You cannot, in QA , anticipate and solve AHEAD OF TIME every single permutation of every possible bug that may occur.

To expect otherwise is utterly ludicrous.

And before you tell me "BUGS ARE MEANT TO HAPPEN !!!", yes, small bugs are meant to happen, not game breaking bugs in the highest tier of content in the game. Just like the whole housing fiasco with the winner being number 0, those things are not small bugs, and if there was testing it would have been noticed

See above.

Btw as a little reminder, it took over a month IIRC for the housing fix to come out, how is that acceptable ?

Proper fixes take time. This is...news? Want them to do it fast and have more problems??

Or take their time and do it right?

Which is it??