Housing Lottery Needs some adjustments

[Sindele]

Part and parcel of a largely unmoderated and ignored forum where the most common type of poster is the 'drive-by complainer', I'm afraid. People get hardened to it when they hear the same complaint a thousand times made by people who don't want to hear anything other than 'yes, of course, you're right, here's your new house', and that tends to make them increasingly hostile to that type of complaint. (And that's not counting the people who are just here to start problems with literally everyone from the drop..)

Hard to stay above it when nobody's paying you to. I try to be understanding until the stubbornness kicks in, but, well, I'd be a liar if I said I wasn't starting off a little hardened by it too.

E:

C. They would likely not admit again that they screwed up unless it was 100% obvious.

Thing is, if we're talking historical precedent as a justifier, this one doesn't seem quite as credible. As a one-off example, I submit the Ungarmax post-mortem. This is a nearly unprecedented level of insight into the process of identifying and repairing an exploit that was used by a tiny, tiny fraction of people, and affected very little in the end prior to its rapidly implemented fix. You could argue that it having gone public constitutes "100% obvious".. but I think if this were an issue actively affecting people, and it became known to them, I don't see them silently brushing it under the rug without acknowledgement. It doesn't track with how they've done things in the past. This is an MMO of spectacularly unusual transparency, and one that I think has earned the assumption of good faith in this respect.