Quote Originally Posted by FireMage View Post
My attitude is the correct one to have. Catering to casuals has never been good for any game
Casuals need catered to as much as anyone else in this and any other game. They're the most likely to be here one month and then gone, but that month they're around gives the money the game needs to run. The non-hardcore content runners also provide a lot of the community with which hardcore communities are eventually structured around, and much like how Gachas need minnows to keep the whales around, MMOs need casuals for the hardcore to show off to otherwise you see a lot of people bleed out and the game die a slow death; see Mortal Online.

Almost wiping on a 4 man dungeons boss, yikes. Should've wiped and kicked the healer and any DPS that underperformed
Depends on the goal of the group. Speedrunning the dungeon? Should have full abandoned the dungeon and re-run it.
Killing the dungeon in a reasonable amount of time? Kicking people would cost more time waiting for refills.
Having fun and just enjoying a dungeon run? Doesn't accomplish anything. Based on the anecdote, the happiness of the group was positively impacted more than the added clear time negatively impacted them. Wiping and kicking would have caused more problems than it solved.