The funniest part is, we could've had these "friendship-building" moments this whole time, but the devs opted to put scion cosplay stuff in the cash shop instead of making it available through an in game quest. For example, the Yshtola haircut. It's currently available in the cash shop only. But what if in the base game, there was a side quest after, say, ARR or something, where the twins call Y'shtola old fashioned or something, and later she confides in you about wanting a new look and drags you around all day while she tries different hairstyles and outfits, and you can give your opinion via dialogue options and maybe Thancred stops by and sees Y'shtola in a casual glam and just explodes with laughter. And of course none of these fit her style, and in the end she just opts to stay with what she likes, and at the end of it all you get her haircut and her outfit.
Or maybe for the Thancred outfit, they have a sidequest where you're his wingman around Ul'dah for a bit, and you get to have dialogue options to help him get laid, and if you pick the wrong ones then he strikes out and feels really sad and you can blueball him on purpose if you feel like it, but either way at the end he's like "thanks for coming with!" and gives you his outfit so you can be cool and get laid later too. I'm just spitballing ideas at work, but "extra" stuff like this that has no bearing but also doesn't involve life or death stakes are a good way to make these people feel like friends because the player is actively involved in their personal lives. Instead, we can just buy these outfits for like 20 dollars and a good opportunity is sacrificed for profit.
IMAGINE a world where the twins' outfit/haircut comes from a quest where the twins' mom invites you to her chambers after dark and everything is pointing to some less-than-wholesome activities about to take place, but then she just hugs you and thanks you for watching her children and gives you one of their outfits, and maybe it doesn't even fit so your dumb-ass takes the too-small or too-large outfit to Krile of all people, who just looks at the outfit and then at you and then back at the outfit and then casts some magic so it fits and then laughs in your face because you look low-key ridiculous, idk. I'm just saying, we could have silly goofy shit like this with fun rewards that build our affection for the characters, but SE wanted to make 20 bucks so we acquire these things via the cash shop instead.


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