Yoshi-P: Flippant dismissal of player criticism is a poor look for a lead developer.

[Deveryn]

The official forum is the place where feedback given is supposed to be read by the devs whether it is liked or not.

Thread: New Hrothgar Hairstyles are really bad has 168 likes in General discussion which is the most frequently visited sub-forum and there was a reply from a Community Rep

A summary of healer issues is a 2-year-old thread that has well over 200 likes in a much smaller sub-forum: Healer Roles. Yet to be addressed by a Live Letter or even a comment from a Community Rep.

Healer complaints have not been left unaddressed because of a lack of likes

It's easier to translate and relay something like a hairstyle issue.

When you're talking about jobs, people actually need to get their shit together and in a way that the devs can read and understand. It's been said again and again that putting together clear concise info in Japanese is the best way to communicate to them. You're expecting the community rep to do all the translating. I know I wouldn't want to touch that and having something lost in translation. On top of that, there's so much extra garbage to sift through in those threads, with all the belligerent folk fiercely clinging to the past.

This is where you need the numbers supporting an issue. 200 healers being unhappy with the game is not enough to change everything for all the thousands upon thousands that might actually be happy with the job. Healers and their concerns were definitely addressed prior to EW launch. That may not be what this small group wanted, but it was clear they were listening to feedback and the content has definitely been giving healers more to do.

I tried to read through that healer post (probably not the first time). It's all over the damn place and too much at once. It's incorrect to call it a summary.