I understand that a lot of the Battle Team and Dev Team have been working on our systems for years in terms of battle content, but the Healer community on these forums is still not happy with their gameplay. You say "Go play Ultimate", then perhaps you need to take the DPS wheels off and learn to play a healer.
Here's a fun fact: When I was playing DPS at first, I didn't understand the Healer Role or Tank Role and what they do very well in regards to utilities, abilities, and systems. Once I spent significant amounts of time(at least the span of 3-4 months) learning both from the community and the Job Guides, I started to understand what each job did, how it played, and what things I can do as said job. Given that the development team has been out of touch with Healer Balance and feel for at least 6 years to the point
we only have one button to DPS and one button to DoT I want Naoki Yoshida to pick up a Healer(more than likely White Mage) and play it for a year.
While he is hands-on,
an interview brought us some insight as to why healers are in the current state they are now. As much as I respect the man, it's important as both a player of FFXIV and a Developer to understand how their systems work, rather than push it on to a new person who doesn't know what to do with the job. It'd be nice if we knew in a Live Letter or something how they decide to balance dungeons behind the scenes during testing, and give us reasons as to why.