Can someone at Square Enix explain why in the last 8 months no new servers were added? Was there an expectation that the MMO's population would see a massive decline prior to Endwalker?

Was there not enough data provided to show this was not happening? Every single server is locked to creating new characters so even if a new person wanted to play FF14 right now they LITERALLY cannot in America.

At no point in time did anyone consider adding a new server? Is the trauma of 1.0 that bad at Square Enix that the most obvious solution was ignored?