As a console player it can be difficult to chat, even a burden. I don’t care enough to become friendly with everyone I meet and will probably never meet again. I’m not running roulettes to build relationships. I’m not running them so others can feel popular. I’m there for tomes, not friends.
As far as macroing a greeting, I’m not wasting space on my hot bar, again, so you feel special. Again, it’s a burden to go through menus, get passed my crafting macros, all to say hello to someone to make them feel valuable.
As an introvert, I’m not playing games to make conversation with strangers. I play with my spouse, talk to my brother in law, a few members of my fc. If I wanted to be social, there’s many social media sites or chat sites that are specifically geared for those interactions. FFXIV is not made to force people to talk to each other. No one should be expected or forced to talk to people. Accept that and move on