Maintenance during prime evening time for NA servers

[Kaoru_Nagisa]

Whenever I see people complain about this, I have to wonder - do you guys have nothing else to do with your time? No chores to do, no shows to watch, no other games to play?

Gods know I have a backlog of games. If maint starts early I just fire something up I've been chipping away at, play for a bit, then sleep. Wake up next morning and maint is over! Very easy and low-stress.

Not being able to play for a few hours won't kill anyone.

[Jeeqbit]

Normally maintenance happens 12 AM - 4 AM CST and ends early which is pretty standard for a lot of games because most regions sleep then. If it's different it's because of something like infrastructure maintenance.

[GeminiReed]

Sounds like you might be in the business of things that aren't global. It's hard to find a time to take things down that won't affect all clients when people are always on.

Back when I worked for a company with server installations around the world the regional clusters would be updated during non-business hours for that region by their local operations teams. Back when I was playing GW2 I don't recall any maintenance related downtime just an in game notice to log out and back in because a new update was available.

Either way, not the end of the world that XIV will be unavailable tonight.

[TaleraRistain]

Sounds like you might be in the business of things that aren't global. It's hard to find a time to take things down that won't affect all clients when people are always on.

We are global and it is hard. The only place we don't have regular customers is Asia but we have relationships there for some of our processes. We also have our internal users which is a big reason we can't do things during our stated business hours. They can't help our external customers if they can't get to the systems, either.

But my thing with set maint is that they did used to swap around regions. It was never always on one. That seemed a bit more even. And like Krotoan said, people are just giving feedback on the situation. But there are so many people getting nasty in this thread about it.

[Valkyrie_Lenneth]

We are global and it is hard. The only place we don't have regular customers is Asia but we have relationships there for some of our processes. We also have our internal users which is a big reason we can't do things during our stated business hours. They can't help our external customers if they can't get to the systems, either.

But my thing with set maint is that they did used to swap around regions. It was never always on one. That seemed a bit more even. And like Krotoan said, people are just giving feedback on the situation. But there are so many people getting nasty in this thread about it.

No, it was never early morning NA. It was always 6pm - 11PM PST start time, unless emergency maint.

[Stormfur]

If you're inconvenienced by a little infrastructure maintenance now, you'll be majorly inconvenienced by server crashes come November.

[hynaku]

Why is it taking as much time as a huge patch for hotfixes and how they doing infrastructure when they just said they couldn't add more to the servers from the chip shortage?

[Vahlnir]

If you're inconvenienced by a little infrastructure maintenance now, you'll be majorly inconvenienced by server crashes come November.

The servers will probably hold out for a couple of days at least. But yeah, they can and will crumble eventually. It's inevitable. Then the emergency maintenances will begin. lol

[Herebedragons]

The servers will probably hold out for a couple of days at least. But yeah, they can and will crumble eventually. It's inevitable.

You're all seriously worrying me. I couldn't even log back in tonight. I have a feeling I won't be able to enjoy early access...

[Vahlnir]

You're all seriously worrying me. I couldn't even log back in tonight. I have a feeling I won't be able to enjoy early access...

EA will probably be fine as long as a Raubhan (Savage) doomsday scenario is avoided. A few days after official launch is when I expect to start seeing the cracks forming.