It's also worth noting that COVID was accounted for through a delay to 5.3 by something like 3 months, and the expansion releasing 4-5 months later than it otherwise would have. Yoshi put the loss in efficiency at first from WFH at around 90% of their usual operating rhythm, which they've since recovered to 95% if I remember rightly. The patches are meant to be released every 3.5-4 months. Taking the lower end of that, you get 105 days. So a loss of around 10 days per patch post 5.2, cumulatively adding to say 1 month.
So unless they underestimated the time it took to account for COVID (which I doubt), I'm inclined to attribute it to other factors. They were/are working on male Viera and female Hrothgar (with one coming later, and they delivered 2 races for SHB anyhow) and a MSQ that is 130% the volume of 5.0's in terms of story content, i.e. 30% more (by choice, to start a new story as of 6.1), plus additional work to bring it to the PS5, and it also sounds like they're commencing work on the high-res textures, and ruminating openly about an engine upgrade.
On that basis, I could forgive them for the reduction in content, but the proof will be in the pudding and in particular regarding the latter two things I mentioned.




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). Yet to suggest it's impossible that an MMO can't utilize technology to greater effect wouldn't be quite accurate anymore either (not saying you said that).
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