Focusing on tone is a slippery slope
Square Enix is multi billion dollar company that has been around since 1990 something, they can take the heat. It's one thing to respect them, it's another thing to baby them. Babying them is what allows them to cut resources from the game and shift them over to things like Avengers or other projects. It's important to keep the pressure on; blind loyalty is bad for any product/service. If an mmo comes out that delivers in character customization and mmo elements I'm definitely inclined to jump ship until Square Enix gets their act together.
Now, they have me with Male Viera, well if they're tall; if they're short I'll just wave it as "at least they're here." But nevertheless, they have me with just adding male Viera. Moreover, half-assing things is what got us to 1.0, they lose our loyalty when they add races without their opposite gender and with limited customization. Everyone knows they messed up, even themselves. I don't know who they were kidding with 8 hairstyles and no hats/helmets support. They rushed them to get them out for Shadowbringers, but now it's time for them to cut back on the budget for gpose coding and gpose stickers and other things like ocean fishing.......and focus that money on this subject; well that's my opinion anyway.