So, new hair coming out... Just...

[Amnmaat]

I agree with the OP; nitpicking on words is a very convenient way to not discuss the topic.
Square enix is a multi billion dollar organization; they get paid to have community managers who will/might pass topics of discussion to them.

The FFXIV team is one that went through FFXIV 1.0 and the lead up to 2.0, they know criticism of the game is never personal and is always done out of love for the game. It's not when people are passionate/mean that you should worry, it's when they stop that you should. I've seen plenty of promising mmorpgs where the playerbase criticized the devs out of love, but now you go to their forums, social media, or discord and it's a desert. They couldn't pay anyone to give feedback about the game if they wanted to.

As for the topic at hand; I'll repeat, they will fix the hair situation sometime in Endwalker. I can't say it'll be 6.0 when Endwalker comes out, but I can almost guarantee that it'll be by 6.1. As much as they love everything to be a marketing surprise for Live Letters, etc, this issue with the hairstyles for female Viera really stings for them.

I understand pre-Shadowbringers hairstyles, but patch 5.5 is adding a new hairstyle and they can't use it, ouch.

You really shouldn't have said that, especially if you want to be taken seriously. You are not off to a good start. I stopped reading there. If this is the extreme you are willing to go to right out of the gate, you probably won't listen to reason.

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