Wrongfully banned. Need help

[Penthea]

No, because they aren't client technical issues. The tech support forum is only for, wait for it, actual technical issues. Not account support.

Here's the thing. That they keep having to transfer these threads from the technical issues forums shows that the experience of being sent to jail can appear as if the game is malfunctioning. Your character is teleported to the location without your control, you can't leave, you're not told what the place is, why you're there, and you often have to wait a long time before a GM comes along and tells you what is happening. It's not surprising that many players think something is bugged. No where in the game are you told that the jail even exists. I was max lvl in HW before I even found out the jail was a thing, and I only did because of a post in reddit.

[Shin96]

And as others said be mindful when you speak with people you don't know. For example you can end up in jail for dropping a F bomb even if you didn't say it with the intent to hurt or anger anyone. SE only care that you dropped the F bomb, not why.

I'm not sure if what I learned was correct some time ago, but the ToS is based on the Japanese law system. They don't care under what circumstances what happened, you have to bear the responsiblity for it. I might be entirely wrong though.

[Shin96]

I was joking. I just think it’s funny they keep being like “not a technical problem” and instead of closing the thread they just send them to the least helpful section of the forums so people can just tsk them for being naughty and then snowball the conversation so eventually it’s some obtuse conversation about morality.

That's funny because I was thinking the same. Given they said: "Good luck with your adventures through Eorzea!" Seems kind of pointless considering their luck has just run out.

[Lanadra]

I'm not sure if what I learned was correct some time ago, but the ToS is based on the Japanese law system. They don't care under what circumstances what happened, you have to bear the responsiblity for it. I might be entirely wrong though.

Thaaat is pretty much how things work in Japan, unlike here in the west where we'll always try to argue the circumstances of some offense. In Japan it is generally expected that regardless of the circumstances, you take responsibility for something you did.

[Theodric]

I'm not sure if what I learned was correct some time ago, but the ToS is based on the Japanese law system. They don't care under what circumstances what happened, you have to bear the responsiblity for it. I might be entirely wrong though.

Which in itself is strange when one considers the sort of themes that the game seeks to explore and the way in which the development team pretend to be all for bringing people from all over the world together.

At the end of the day, I think that the current terms of service are simply not fit for purpose. They are very easily exploited by players with a grudge who can and do absolutely get innocent people banned due to claiming to be offended by specific comments.

I know people who have jokingly said 'don't be silly' on this very forum and been hit with a ban because a moderator decided to treat it like a deeply personal attack.

I hold the firm believe that the terms of service should be tweaked to account for different game regions and a 'forgiveness' system should be in place to ensure that all but the most horrific of acts are removed after a set period of good behaviour.

A lot of people like and enjoy the game but do not want to interact with the community due to the troubling number of individuals and groups who seek to weaponise the terms of service in their existing form.

[Ammokkx]

I was joking. I just think it’s funny they keep being like “not a technical problem” and instead of closing the thread they just send them to the least helpful section of the forums so people can just tsk them for being naughty and then snowball the conversation so eventually it’s some obtuse conversation about morality.

I do love how instantaneously all hell broke loose the very post after it was moved.

[Shin96]

Which in itself is strange when one considers the sort of themes that the game seeks to explore and the way in which the development team pretend to be all for bringing people from all over the world together.

At the end of the day, I think that the current terms of service are simply not fit for purpose. They are very easily exploited by players with a grudge who can and do absolutely get innocent people banned due to claiming to be offended by specific comments.

I know people who have jokingly said 'don't be silly' on this very forum and been hit with a ban because a moderator decided to treat it like a deeply personal attack.

I hold the firm believe that the terms of service should be tweaked to account for different game regions and a 'forgiveness' system should be in place to ensure that all but the most horrific of acts are removed after a set period of good behaviour.

A lot of people like and enjoy the game but do not want to interact with the community due to the troubling number of individuals and groups who seek to weaponise the terms of service in their existing form.

I agree. They need to look into every law in other countries to adjust the ToS based on that regional difference. It's a crying shame some people are afraid to interact with others out of fear of getting reported or banned. I've had my fair share of individuals trying to set me up and report me but luckily I'm smart enough to understand what they were trying to pull off.

[Nothv13]

Sigh, players should be instantly told why they're sent to jail even if it's vague reasoning. It wouldn't be difficult for SE to put it in a dialogue box that appears when they enter the area so that players have -some idea- as to why they're there. Many players have ended up there having no clue what the place even is, and then have to wait for ages for a GM to explain what happened.

And as others said be mindful when you speak with people you don't know. For example you can end up in jail for dropping a F bomb even if you didn't say it with the intent to hurt or anger anyone. SE only care that you dropped the F bomb, not why.

What I find interesting is they seem so quick to respond to bad language and RP stuff, but people have been harassed for months and RMT traders up in the pF for months and they do nothing.

[Penthea]

What I find interesting is they seem so quick to respond to bad language and RP stuff, but people have been harassed for months and RMT traders up in the pF for months and they do nothing.

I don't even know what to say about that other than "wat". I know that it is pretty standard to have different teams tackle more serious issues like RMT but this isn't an excuse for leaving those players do that for literally months.

[gotaname1]

What I find interesting is they seem so quick to respond to bad language and RP stuff, but people have been harassed for months and RMT traders up in the pF for months and they do nothing.

Hey yeah, that is kinda sus....*puts on tinfoil hat*