One thing I've noticed with Shadowbringers is that they are putting in a good bit of effort to produce the content they are putting out, but not always in the places the game needs. They've been doing that for years, but it seems much more prevelant now. Like, did we really need a full ensemble for Perform? Probably not. Did we need some stickers for Gpose? Again, probably not. I get that for some these things were everything, but...there were other areas of the game that
needed, and still need, to be addressed. But yay for Gpose options I guess!

They seem fine to ignore the fact that Viera and Hrothgar are in a pretty poor state, or that they still have a content longevity issue as a couple examples. The list could go on, mostly because they have let it get longer than it needed to be. Shadowbringers has excelled in a few ways, probably more than any expansion before it, but it is also failing in just as many of them.