I have my issues with healing but it has very little to do with the DPS aspect of the role, and most of those issues go back to HW.

Right now, my biggest problem with healer DPS kits is SCH does not have some kind of nova bomb to drop outside melee range for AoE damage, and AoW is extremely unsatisfying. That's it. Not kidding. The "OMG, all I do is smash one button" statements don't hold a whole lot of weight with me because I honestly couldn't care less about DPSing as this role. I do it because there is nothing else to do. It doesn't matter if they made it more intricate and engaging. If I am not healing as a healer while dodging crap, I am bored out of my mind.

My biggest issues with healing have to do with scripted encounters, ilv inflation leading to reduced healing requirements, ogcd heals being too powerful, GCD heals being too weak, pet issues with SCH. magic defense does not compensate for weak physical defense, perceived neglect towards healers from the dev team; among some other things that again, have been present in FFXIV for years.

The lack of randomness in high end duties is a big reason why I spend the majority of time in PUGs for alliance raids and occasionally EX fights. Having to be reactive as a healer is not a bad thing, and those with quicker reaction times are going to be a greater asset than the opposite when things don't go according to the 'script'.

- Scripted Doom mechanic: healer plans for it and no player is ever in danger (unless healer misses the debuff)
- Random Doom mechanic: inflicted player(s) are in immediate danger, and the healer must react.

I honestly don't get why such a simple formula is so difficult for the devs to grasp. Or they are just scared to make healers true healers.