Quote Originally Posted by Dynratygus View Post
Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for the delay in our response to your concern. The lag being experienced is most likely caused by routing issue between the device and the server. Please try the following trouble shooting:

-Disable background applications/Clean boot
-Make exceptions for anti-virus/firewall
-Update Internet Explorer:
Open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

In addition to the steps above, we also recommend talking to your internet service provider.

Thank you for visiting the Final Fantasy XIV Technical Support Forums
Have had my ISP out here 5 times in 3 weeks, they can’t find an issue with my connection. Also, I’m on a wired ps4 so above suggestions don’t help.