Lots of pages, but I'm just going to put my two cents on this subject as a baddie

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Content that is force on players to get through storyline should stay easy. Telling players to get good, or wanting to get better is silly. MMOs are design for all types of players, some players don't really care to get better. We have no right to judge them when they are doing content they are force to do in story. Now if they are doing tough content that requires them to be better, and they know they are bad. Ya, they should not be doing that content and I can understand why people get upset.
Myself, I just play have fun. If I don't like skills a class has, I don't care if it is better dps or not. I won't use them. If a aoe rotation is clunky, I just won't use it. That is me, and noone pays for my account and has no right to tell me to do it unless I am doing content that is not forced on me to keep on with the story.
Also does this game not have tools for you to get around this problem? Make friends with people and make your own groups like in the old days? I might be old fashion in thinking this, but the convenience of push to play content comes at the cost of quality control of the players. So even I can't blame the bad players like myself too much.