Lobby down for me

[Bayohne]

Based on the responses so far, it's looking like this might be an ISP-related issue, however we are continuing to check on our side. For those affected, please keep me in the loop!

[Alxa]

I'm in Minnesota, USA
Using Charter

Have not been able to log back in for about 3 hours now. Even the version check times out.

Sometimes I get past lobby and to character, but that times out plenty too

[Mrfox0707]

W00t! I was just able to get back in just now.

[Destain]

Still no luck

[Alxa]

Those that can't get in, does tracert show that you can get all the way to SE? I'm not timing out until SE land...

Since I assume this is the same path, it seems odd if it's our ISP. And I'm not century link.

tracert traceip.ffxiv.com

Tracing route to traceip.ffxiv.com [202.67.52.81]
over a maximum of 30 hops:

1 2 ms 2 ms 3 ms 172.16.0.1
2 9 ms 10 ms 17 ms 10.147.xx.xx
3 11 ms 15 ms 12 ms dtr02stcdmn-tge-0-5-0-15.stcd.mn.charter.com [96.34.25.8]
4 23 ms 24 ms 21 ms crr02stcdmn-tge-0-3-0-9.stcd.mn.charter.com [96.34.27.142]
5 27 ms 23 ms 25 ms bbr01stcdmn-tge-0-0-0-1.stcd.mn.charter.com [96.34.2.138]
6 30 ms 35 ms 35 ms bbr02chcgil-tge-0-0-0-11.chcg.il.charter.com [96.34.0.252]
7 163 ms 30 ms 28 ms prr01chcgil-tge-2-1.chcg.il.charter.com [96.34.3.11]
8 36 ms 30 ms 30 ms v201.core1.chi1.he.net [216.66.73.241]
9 61 ms 61 ms 57 ms 10gigabitethernet3-2.core1.den1.he.net [184.105.213.86]
10 87 ms 92 ms 95 ms 10gigabitethernet1-4.core1.lax2.he.net [72.52.92.38]
11 95 ms 92 ms 112 ms 10gigabitethernet2-1.core1.lax1.he.net [72.52.92.121]
12 77 ms 77 ms 80 ms pacnet.10gigabitethernet2-3.core1.lax1.he.net [216.218.223.206]
13 173 ms 205 ms 227 ms po15-1-0.cr1.nrt1.asianetcom.net [202.147.0.165]
14 187 ms 175 ms 197 ms gi1-0-0.gw1.nrt5.asianetcom.net [202.147.0.178]
15 190 ms 174 ms 242 ms squareco.asianetcom.net [203.192.149.210]
16 187 ms 186 ms 189 ms 61.195.56.129
17 * * * Request timed out.
18 * * * Request timed out.
19 279 ms 214 ms 217 ms 219.117.146.129
20 226 ms 230 ms 234 ms 219.117.146.38
21 191 ms 190 ms 224 ms 202.67.52.81


tracert traceip.ffxiv.com

Tracing route to traceip.ffxiv.com [202.67.52.81]
over a maximum of 30 hops:

1 2 ms 2 ms 2 ms 172.16.0.1
2 23 ms 7 ms 9 ms 10.147.xx.xx
3 13 ms 23 ms 21 ms dtr02stcdmn-tge-0-5-0-15.stcd.mn.charter.com [96.34.25.8]
4 19 ms 23 ms 23 ms crr02stcdmn-tge-0-3-0-9.stcd.mn.charter.com [96.34.27.142]
5 17 ms 23 ms 25 ms bbr01stcdmn-tge-0-0-0-1.stcd.mn.charter.com [96.34.2.138]
6 39 ms 35 ms 35 ms bbr02chcgil-tge-0-0-0-11.chcg.il.charter.com [96.34.0.252]
7 28 ms 30 ms 43 ms prr01chcgil-tge-2-1.chcg.il.charter.com [96.34.3.11]
8 37 ms 38 ms 33 ms v201.core1.chi1.he.net [216.66.73.241]
9 62 ms 68 ms 75 ms 10gigabitethernet3-2.core1.den1.he.net [184.105.213.86]
10 100 ms 96 ms 107 ms 10gigabitethernet1-4.core1.lax2.he.net [72.52.92.38]
11 98 ms 94 ms 87 ms 10gigabitethernet2-1.core1.lax1.he.net [72.52.92.121]
12 80 ms 78 ms 79 ms pacnet.10gigabitethernet2-3.core1.lax1.he.net [216.218.223.206]
13 215 ms 183 ms 175 ms po15-1-0.cr1.nrt1.asianetcom.net [202.147.0.165]
14 174 ms 176 ms 195 ms gi1-0-0.gw1.nrt5.asianetcom.net [202.147.0.178]
15 176 ms 177 ms 174 ms squareco.asianetcom.net [203.192.149.210]
16 189 ms 199 ms 190 ms 61.195.56.129
17 * * * Request timed out.
18 * * * Request timed out.
19 242 ms 243 ms 216 ms 219.117.146.129
20 243 ms 219 ms 218 ms 219.117.146.38
21 176 ms 196 ms 195 ms 202.67.52.81

[viion]

I'd be very curious to know why it spontanously stopped working, (that is, if it is not ISP related tho)

[Allizar]

No luck here either, not sure if this will help, but posting anyway:

C:\Users\JB>tracert -h 20 traceip.ffxiv.com

Tracing route to traceip.ffxiv.com [202.67.52.81]
over a maximum of 20 hops:

1 <1 ms <1 ms <1 ms Hidden
2 30 ms 16 ms 9 ms Hidden
3 8 ms 7 ms 13 ms 68-116-216-1.dhcp.sprn.tx.charter.com [68.116.21
6.1]
4 9 ms 9 ms 10 ms iah-edge-05.inet.qwest.net [63.228.228.249]
5 42 ms 41 ms 44 ms lap-brdr-03.inet.qwest.net [67.14.22.74]
6 42 ms 43 ms 42 ms 63.146.26.70
7 43 ms 51 ms 44 ms lajbb002.kddnet.ad.jp [59.128.2.73]
8 150 ms 150 ms 148 ms otejbb204.kddnet.ad.jp [203.181.100.45]
9 157 ms 157 ms 157 ms cm-ote221.kddnet.ad.jp [118.155.197.33]
10 156 ms 157 ms 185 ms 203.181.98.10
11 157 ms 160 ms 159 ms 61.195.56.133
12 157 ms 157 ms 159 ms 219.117.144.6
13 158 ms 157 ms 158 ms 219.117.146.153
14 182 ms 171 ms 171 ms 219.117.146.141
15 154 ms 151 ms 152 ms 219.117.146.50
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.

Trace complete.

[GavenBylander]

tried again no response called centurylink they saying basically "hey its ya game!" so please SE fix something!

[Jennestia]

tried again no response called centurylink they saying basically "hey its ya game!" so please SE fix something!

Was it the same rep that'll tell you to reset your modem will fix the problem then hang up in your face? ;p

[Delsus]

tried again no response called centurylink they saying basically "hey its ya game!" so please SE fix something!

They will say that unless we get a reply from Bayhone saying something, I would say that you are looking on the games official forums and the vast majority of people having the problem are using centurylink (if you wanna you could even say all for them to do something)

Was it the same rep that'll tell you to reset your modem will fix the problem then hang up in your face? ;p

You mean the person that could even tell you to turn your router upside down to solve a loose connection? (yes I have heard that happen before, not to me but a friend)