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  1. #91
    Player
    Weffrey's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    85
    Character
    Weffrey Pencroff
    World
    Excalibur
    Main Class
    Conjurer Lv 50
    Here is my crazy situation in regards to billing:

    I woke up knowing it was pay time for FFXIV. I knew about a week ago I set up the characters I wanted to keep. I had my ClickandBuy account setup and ready since FFXIV's release. Everything should just be ready and I should be able to play right? Wrong!

    Apparently, what I setup a week ago never registered or was never saved or something strange like that. So when I saw this I thought okay I'll just reclick the characters I want to pay for and reactivate them and it should work. So I thought...it would be easy. Of course more aggravation to follow.

    When I clicked the reactivate button it wanted me to log into my ClickandBuy account. I typed in the email and password and the next step it wanted me to do is type in my date of birth. This is the part where I felt I was in the Twilight Zone. I typed in my date of birth and it said it was not correct. I checked, rechecked, and checked again to ensure I typed in in correctly MM/DD/YYYY. Tried it again, didn't work. I am 19 years old, so it is not the problem that I am too young to have an FFXIV account. Since I tried a few times and kept getting the message preventing me from reactivating my characters, ClickandBuy blocked my account due to too many incorrect attempts.

    All I can say is SE I want to give you my money, but why is it so difficult? Please make an easier pay method without so much confusion.
    (4)
    Hurray for summoner! My favorite job!

  2. #92
    Player
    Rhylee_Mau's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    213
    Character
    Rhylee Mau
    World
    Hyperion
    Main Class
    Lancer Lv 50
    You know what's weird? Click'n'Buy didn't have any problems with me, other than me being an idiot and set the spending limit too low to do a 180 day sub. Paypal rejected my crysta transaction and my credit card rejected Playspan... Guess I'm sticking with the evil Click'n'Buy.
    (1)

  3. #93
    Player
    Lienn's Avatar
    Join Date
    Mar 2011
    Posts
    1,949
    Character
    Lienn Deleene
    World
    Gungnir
    Main Class
    Alchemist Lv 50
    Quote Originally Posted by Weffrey View Post
    Here is my crazy situation in regards to billing:

    I woke up knowing it was pay time for FFXIV. I knew about a week ago I set up the characters I wanted to keep. I had my ClickandBuy account setup and ready since FFXIV's release. Everything should just be ready and I should be able to play right? Wrong!

    Apparently, what I setup a week ago never registered or was never saved or something strange like that. So when I saw this I thought okay I'll just reclick the characters I want to pay for and reactivate them and it should work. So I thought...it would be easy. Of course more aggravation to follow.

    When I clicked the reactivate button it wanted me to log into my ClickandBuy account. I typed in the email and password and the next step it wanted me to do is type in my date of birth. This is the part where I felt I was in the Twilight Zone. I typed in my date of birth and it said it was not correct. I checked, rechecked, and checked again to ensure I typed in in correctly MM/DD/YYYY. Tried it again, didn't work. I am 19 years old, so it is not the problem that I am too young to have an FFXIV account. Since I tried a few times and kept getting the message preventing me from reactivating my characters, ClickandBuy blocked my account due to too many incorrect attempts.

    All I can say is SE I want to give you my money, but why is it so difficult? Please make an easier pay method without so much confusion.
    It's a C&B issue. Seems to be happening to many ppl...even those who had their options reactivated prior to billing.
    (3)

  4. #94
    Player
    Bracsith's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    6
    Character
    Brac Sith
    World
    Hyperion
    Main Class
    Conjurer Lv 50
    I woke up this morning and Click and Buy has charged me $47.94 for 180 days of service..... cute....

    The real question is do i spend the next few days trying to get back 18 bucks or is it really worth my time......
    (2)

  5. #95
    Player

    Join Date
    Mar 2011
    Posts
    967
    Quote Originally Posted by Bracsith View Post
    I woke up this morning and Click and Buy has charged me $47.94 for 180 days of service..... cute....

    The real question is do i spend the next few days trying to get back 18 bucks or is it really worth my time......
    You got charged the correct amount.
    (2)
    I have 8 crafts at 50. All I did was watch T.V. and spam standard for easy mode synths. Enjoy leveling those crafts in 1.19 and beyond everyone!

  6. #96
    Player
    Bracsith's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    6
    Character
    Brac Sith
    World
    Hyperion
    Main Class
    Conjurer Lv 50
    (1)

  7. #97
    Player
    Seirra_Lanzce's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    2,938
    Character
    Kuro L'anzce
    World
    Masamune
    Main Class
    Gladiator Lv 70
    Quote Originally Posted by Bracsith View Post
    29.94 (6 months BASIC service)
    18.00 (6 months CHARACTER service)

    29.94 + 18.00 = 47.94.

    Take a deep breath, read carefully, and calculate.
    (4)

  8. #98
    Player

    Join Date
    Mar 2011
    Posts
    967
    Quote Originally Posted by Bracsith View Post
    Because of on top of basic fees there is also a $3 fee per month for each character you have, you have 1 character and have paid for him for 6 months which is $18. Add the $18 to the $29.94.
    (2)
    I have 8 crafts at 50. All I did was watch T.V. and spam standard for easy mode synths. Enjoy leveling those crafts in 1.19 and beyond everyone!

  9. #99
    Player
    Bracsith's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    6
    Character
    Brac Sith
    World
    Hyperion
    Main Class
    Conjurer Lv 50
    I'm breathing just fine, there was no panic in my post..... I just didn't add toon fee... jeez
    (2)

  10. #100
    Player
    NamudNevets's Avatar
    Join Date
    Aug 2011
    Posts
    167
    Character
    Daddy Dufresh
    World
    Hyperion
    Main Class
    Thaumaturge Lv 55
    Man if i have to read one more post about billing Ima snap........ PPL need to learn to read. Most of the billing crap is SIMPLE, even as simple as most of these PPL are posting. I don't mean to be mean but come on guys. I can't stand reading stuff but its rly not that hard. "Why did SE charge me 47.94???" Iv seen this to many times alrdy. READ READ READ READ!!!!!!


    /end rant
    (1)

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