Here is my crazy situation in regards to billing:
I woke up knowing it was pay time for FFXIV. I knew about a week ago I set up the characters I wanted to keep. I had my ClickandBuy account setup and ready since FFXIV's release. Everything should just be ready and I should be able to play right? Wrong!
Apparently, what I setup a week ago never registered or was never saved or something strange like that. So when I saw this I thought okay I'll just reclick the characters I want to pay for and reactivate them and it should work. So I thought...it would be easy. Of course more aggravation to follow.
When I clicked the reactivate button it wanted me to log into my ClickandBuy account. I typed in the email and password and the next step it wanted me to do is type in my date of birth. This is the part where I felt I was in the Twilight Zone. I typed in my date of birth and it said it was not correct. I checked, rechecked, and checked again to ensure I typed in in correctly MM/DD/YYYY. Tried it again, didn't work. I am 19 years old, so it is not the problem that I am too young to have an FFXIV account. Since I tried a few times and kept getting the message preventing me from reactivating my characters, ClickandBuy blocked my account due to too many incorrect attempts.
All I can say is SE I want to give you my money, but why is it so difficult? Please make an easier pay method without so much confusion.