Have you guys gotten your final registration code for Shadowbringers?

[Kazutsun]

Yup still waiting. This is quite sad that those who purchase it through the Square Enix store are getting screwed over having to wait who knows how long.

[Raven2014]

Got the code from Amazon today but Mogstation says it's invalid. Doesn't seem I'm the only one either.

[Lyris-Lyanther]

So this issue will likely run into the Mog station down time for maintenance where we can't register them after we get them. That is just how this company works.

Its already 10:21 AM here US Pacific time and the SE store still says my key is processing. SE may need to look into this seems to be some sort of problem.

[Yawnie]

Think this is def the last time I order through the SE store. There’s always so many hoops to jump through and I reeeeaaalllyyy don’t wanna deal with customer support. My anxiety goes through the roof ; ;

[Kathryn]

I'm worried because, when I pre-ordered, I checked out as a guest through the SE Store because it was being a PITA about letting me log in. I can't see any way that I can check on the status of my code, when I pre-ordered without a "store account"... /shrug

You should have gotten anemail after purchase scroll down in that email to the bottom where the big red box is.

[Kazutsun]

Think this is def the last time I order through the SE store. There’s always so many hoops to jump through and I reeeeaaalllyyy don’t wanna deal with customer support. My anxiety goes through the roof ; ;

You are not alone there.

[MrKusakabe]

I'm worried because, when I pre-ordered, I checked out as a guest through the SE Store because it was being a PITA about letting me log in. I can't see any way that I can check on the status of my code, when I pre-ordered without a "store account"... /shrug

Neither did I because I can not reset my password - guess what: "We will send you an eMail with instructions how to set reset your password". Shortly is: Exactly 23.5 hours and no mail yet.
I checked out as guest but you can still click the link in the eMail which contains a tocken to your guest account.

[Cylla]

Think this is def the last time I order through the SE store. There’s always so many hoops to jump through and I reeeeaaalllyyy don’t wanna deal with customer support. My anxiety goes through the roof ; ;

As someone else said above, you aren't alone there. I don't like even remotely for one second, dealing with SE support.

[Rizon]

They're just a small indie company, please understand.

Why should we?

[MachoFantastico]

Like many of you, purchased the CE from the Square Enix store and yet to get a key. Honestly thought purchasing from the Square Enix store would be the quickest most efficient method of purchase, guess I was wrong. I'm sure they'll fix the issue in good time but it is disappointing to see and will make me look elsewhere in the future.