Have you guys gotten your final registration code for Shadowbringers?

[Vahlnir]

Wait, so we're supposed to get a code that we have to register with? Why am I having to manually register the expansion I bought? This isn't 1990, this has been automated for over two decades. I didn't have to do this when I bought SB.

This has always been the case with new expansion releases.

[CazzT]

This has always been the case with new expansion releases.

As I said, I didn't have to do with SB. I bought the expansion a couple weeks after launch, clicked Play, and was playing SB. I didn't have to manually register my copy anywhere.

[Eldevern]

Not yet, but I've checked my mails for stormblood and in fact, I've received the bill three times :
first time : the day of the order in the online shop itself
second time : when they actually billed my account (start of prelaunch)
third time : official launch
So we can expect the registration code to be sent the july 2.

HW was less confusing with only one bill mail and two special mails, one for prelaunch code, the second for regular code.

[Bayohne]

Greetings, everyone!

Just wanted to pop in and confirm a few points that are being raised here!

While the Lodestone does mention that codes can be redeemed starting today, that's because of the wonder of time zones! The game has officially launched in Japan as the clock has ticked over to July 2. Therefore, all registration codes are redeemable on the Mog Station (or product codes on PlayStation Network).

That said, many retailers will be waiting until closer to July 2 in their time zone to begin fulfilling digital orders. This includes our own Square Enix Store in NA and EU, and our retail partners like Amazon, Gamestop, etc. No reason to panic if you have yet to receive your code!

Users who purchased physical copies, like the Collector's Edition, will find their full registration code included in the package.

Those of you with early access will be able to continue to play Shadowbringers as normal until it ends. Early access lasts until Friday, July 5 at 11:59 p.m. (23:59) in your time zone of your SE account (PDT for North America, GMT for Europe, and JST for Japan), so you have a grace period to receive and register your codes.

I recommend you read over the full details on how to redeem codes, as it is a bit different depending on the platform (like in the case of digital orders on PSN, no code is required).

Lodestone: Registering the Shadowbringers Expansion Pack (North America | Europe)
Support Center: Detailed instructions on registering Shadowbringers (North America | Europe)

Hopefully that clears things up, but please let me know if anything is unclear.

[Rizon]

With past orders from them I would normally get an email from SE directly saying that my order was on the way. I didn't receive anything like that this time around. Idk if they come directly from Japan or not, but it apparently got processed and scanned in Tennessee on the 27th of last month and ended up a state away yesterday. This morning I got an email from UPS and they were like "oh btw, your package will arrive tomorrow!" and the shipping details as well as the tracking number were given to me...so yeah, I'm sort of confused but I'm not complaining. I had no details as to my order's status and whereabouts until 9am this morning, but it had apparently been shipped days ago.

I have received nothing but silence from SE. Doubly concerned because it appears that a album I ordered has gotten lost either by them or UPS. NO response from SE via phone (constant busy signal)l or web chat (Constant technical error) Oh well it appears that is a wasted $260.00

[CazzT]

Thanks for the info, Bayohne. The only thing that's not clear to me is why FFXIV is the only MMO the requires the player to do the work instead of the system doing it automatically like literally every other MMO on the market, even other cross platform MMOs. But that's not something that we'll get an answer for.

[Rizon]

Greetings, everyone!

Just wanted to pop in and confirm a few points that are being raised here!

While the Lodestone does mention that codes can be redeemed starting today, that's because of the wonder of time zones! The game has officially launched in Japan as the clock has ticked over to July 2. Therefore, all registration codes are redeemable on the Mog Station (or product codes on PlayStation Network).

That said, many retailers will be waiting until closer to July 2 in their time zone to begin fulfilling digital orders. This includes our own Square Enix Store in NA and EU, and our retail partners like Amazon, Gamestop, etc. No reason to panic if you have yet to receive your code!

Users who purchased physical copies, like the Collector's Edition, will find their full registration code included in the package.

Those of you with early access will be able to continue to play Shadowbringers as normal until it ends. Early access lasts until Friday, July 5 at 11:59 p.m. (23:59) in your time zone of your SE account (PDT for North America, GMT for Europe, and JST for Japan), so you have a grace period to receive and register your codes.

I recommend you read over the full details on how to redeem codes, as it is a bit different depending on the platform (like in the case of digital orders on PSN, no code is required).

Lodestone: Registering the Shadowbringers Expansion Pack (North America | Europe)
Support Center: Detailed instructions on registering Shadowbringers (North America | Europe)

Hopefully that clears things up, but please let me know if anything is unclear.

Tell me, What happens when you don't receive your physical edition? Do I have to fork over more money for a digital DL so I don't lose access to SB?

[Cortawraith]

Greetings, everyone!

Just wanted to pop in and confirm a few points that are being raised here!

While the Lodestone does mention that codes can be redeemed starting today, that's because of the wonder of time zones! The game has officially launched in Japan as the clock has ticked over to July 2. Therefore, all registration codes are redeemable on the Mog Station (or product codes on PlayStation Network).

That said, many retailers will be waiting until closer to July 2 in their time zone to begin fulfilling digital orders. This includes our own Square Enix Store in NA and EU, and our retail partners like Amazon, Gamestop, etc. No reason to panic if you have yet to receive your code!

Users who purchased physical copies, like the Collector's Edition, will find their full registration code included in the package.

Those of you with early access will be able to continue to play Shadowbringers as normal until it ends. Early access lasts until Friday, July 5 at 11:59 p.m. (23:59) in your time zone of your SE account (PDT for North America, GMT for Europe, and JST for Japan), so you have a grace period to receive and register your codes.

I recommend you read over the full details on how to redeem codes, as it is a bit different depending on the platform (like in the case of digital orders on PSN, no code is required).

Lodestone: Registering the Shadowbringers Expansion Pack (North America | Europe)
Support Center: Detailed instructions on registering Shadowbringers (North America | Europe)

Hopefully that clears things up, but please let me know if anything is unclear.

The part about the physical Editions was to be expected. But I don't even know if my physical Collector's Edition has even been shipped, yet. on June 19th I've received an E-mail that my order has been shipped but I never got a tracking code. Even the status on the store states, that my order is "being prepared" for shipment (as of today, mind you!).
In the worst case scenario, I'm forced to buy a digital code or I might be forced to wait till the end of the "next" week, because I might not be at home (I work on shift) when the shipment should be delivered unannounced. I really hope that the store support will clear things up and that they will work on their communication. A whole bunch of european customers (been asking in different places) are sitting in the dark, like me, because we don't get any reliable informations.

[DarkMasamune]

Greetings, everyone!

Just wanted to pop in and confirm a few points that are being raised here!

While the Lodestone does mention that codes can be redeemed starting today, that's because of the wonder of time zones! The game has officially launched in Japan as the clock has ticked over to July 2. Therefore, all registration codes are redeemable on the Mog Station (or product codes on PlayStation Network).

That said, many retailers will be waiting until closer to July 2 in their time zone to begin fulfilling digital orders. This includes our own Square Enix Store in NA and EU, and our retail partners like Amazon, Gamestop, etc. No reason to panic if you have yet to receive your code!

Users who purchased physical copies, like the Collector's Edition, will find their full registration code included in the package.

Those of you with early access will be able to continue to play Shadowbringers as normal until it ends. Early access lasts until Friday, July 5 at 11:59 p.m. (23:59) in your time zone of your SE account (PDT for North America, GMT for Europe, and JST for Japan), so you have a grace period to receive and register your codes.

I recommend you read over the full details on how to redeem codes, as it is a bit different depending on the platform (like in the case of digital orders on PSN, no code is required).

Lodestone: Registering the Shadowbringers Expansion Pack (North America | Europe)
Support Center: Detailed instructions on registering Shadowbringers (North America | Europe)

Hopefully that clears things up, but please let me know if anything is unclear.

Thank you ! I was wondering when it would be available

[Demetri_Delethorn]

PSN prompted me to register my CE about half an hour ago! Got my items and everything.