Housing Demolition Won't Cancel

[tofugoast]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: June 10 2019, 1:40 PM
Frequency: This is my second attempt in seven days to reset timer
World name: Zalera
Character name: Lus'forevenge Huu
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: DRK/70
Party or solo: Solo
In-game time: 6:58 AM
Area and coordinates: The Black Shroud/Private Cottage - The Lavender Beds X: 6.1 Y: 6.1
Housing: Plot 14, 6th Ward, The Lavender Beds (Small)
Steps:
1. Log in to the game
2. Enter my house, standing inside first room
3. Timer does not cancel, currently says I have 9 days left
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: DSL Wireless/WOW!
- Modem maker/model number: ARRIS DG3270

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Sil\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.190418-1735)
SYSTEM_CPU Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 07/27/15 17:53:10 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 4037.563MB
SYSTEM_VIRTUAL_MEMORY 8388607.875MB
SYSTEM_PAGE_FILE 8073.270MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 447.031GB SYSTEM_FREEDISC_SPACE 270.365GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 960
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 960
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1960.563 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1762.781 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1600 x 900 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.9135
SYSTEM_GRAPHICS_DRIVER_DATE 4/13/2018 1:07:32 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {CFA7C849-9AC3-4D84-89F6-BBC69FE73939}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7004
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/30/2013 7:16:46 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8692C460-C816-11E6-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {869360A0-C816-11E6-8003444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {869360A0-C816-11E6-8004444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 21 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DD2F5DA0-EA58-11E7-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Rival 100 Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1AAE4F0-3B3C-11E8-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Rival 100
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Mozilla Firefox


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Audacity 2.1.2
Battle.net
Google Chrome
LAME v3.99.3 (for Windows)
Mozilla Maintenance Service
Notepad++
NVIDIA Stereoscopic 3D Driver
Open Broadcaster Software
Steam
Audiosurf
Undertale
VLC media player
VSDC Free Video Editor version 5.5.0.601
World of Warcraft
Microsoft Office 2000 Small Business
LWS Pictures And Video
Elevated Installer
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
CameraHelperMsi
LWS Help_main
LWS Twitter
LWS YouTube Plugin
Intel(R) USB 3.0 eXtensible Host Controller Driver
J5create Wireless LAN Card
Skype™ 7.41
erLT
Microsoft ASP.NET MVC 4 Runtime
Google Update Helper
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
LWS Gallery
LWS Motion Detection
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
LWS Launcher
LWS Webcam Software
Update for Microsoft .NET Framework 4.7.2 (KB4087364)
Update for Microsoft .NET Framework 4.7.2 (KB4457016)
Update for Microsoft .NET Framework 4.7.2 (KB4457035)
Update for Microsoft .NET Framework 4.7.2 (KB4459942)
Update for Microsoft .NET Framework 4.7.2 (KB4470640)
Update for Microsoft .NET Framework 4.7.2 (KB4480055)
Update for Microsoft .NET Framework 4.7.2 (KB4483451)
Update for Microsoft .NET Framework 4.7.2 (KB4486546)
Update for Microsoft .NET Framework 4.7.2 (KB4495588)
FFmpeg (Windows) for Audacity version 2.2.2
LWS WLM Plugin
Apple Software Update
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Garmin Express
Apple Application Support (32-bit)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Windows 7 USB/DVD Download Tool
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
Logitech Webcam Software
Garmin Express Tray
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
LWS Facebook
Windows Driver Package - Microsoft (xusb21) XnaComposite (08/13/2009 2.1.0.1349)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB (02/06/2007 3.1)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201)
Guild Wars 2
Microsoft Security Essentials
Mozilla Firefox 67.0.1 (x64 en-US)
Intel(R) Network Connections 19.0.27.0
SteelSeries Engine 3.12.10
Vulkan Run Time Libraries 1.0.65.1
Microsoft .NET Framework 4.7.2
Microsoft Security Client
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Bonjour
Google Earth Pro
Intel(R) Network Connections 19.0.27.0
ANT Drivers Installer x64
Microsoft Silverlight
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft .NET Framework 4.7.2
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
iTunes
Apple Application Support (64-bit)
NVIDIA Ansel
NVIDIA 3D Vision Driver 391.35
NVIDIA Control Panel 391.35
NVIDIA Graphics Driver 391.35
NVIDIA GeForce Experience 3.11.0.73
NVIDIA 3D Vision Controller Driver 352.65
NVIDIA PhysX System Software 9.15.0428
NVIDIA Update 31.0.1.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.36.6
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.11.0.73
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.02.2
Apple Mobile Device Support
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
iCloud


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe 00000D80
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\secd.exe 00001340
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudDrive.exe 00000B20
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudPhotos.exe 00000B4C
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe 00000AF8
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe 00000C60
C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe 00000C78
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 000004D0
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000930
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 0000111C
C:\Program Files\Microsoft Security Client\msseces.exe 00000A68
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 00000A40
C:\Program Files\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001168
C:\Program Files\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001684
C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe 00000BEC
C:\Program Files\iTunes\iTunesHelper.exe 00000A78
C:\Users\Sil\AppData\Local\Microsoft\BingSvc\BingSvc.exe 00000B6C
C:\Windows\Explorer.EXE 0000076C
C:\Windows\system32\Dwm.exe 00000708
C:\Windows\system32\conhost.exe 00001134
C:\Windows\system32\taskhost.exe 000006D4

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: N/A
Laptop Model Number: N/A

Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A

Browser Information
- Name and version of the browser currently in-use: Firefox 67.0.1 (64-bit)
- Internet Explorer Version: 11.0.9600.19356

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: N/A

Model Number of the PlayStation®Vita You Are Using
- Model Number: N/A

Information About the Peripherals You Are Using
-Type: N/A
-Maker: N/A
-Model Number: N/A

[Mew_FC]

Are you convinced that your are the owner? Tenants can't do anything.

[Nezerius]

Have you tried interacting with any objects inside the house?

[Lexi]

That would be a terrible thing to happen if you were in your house and it got demolished even though you been playing and going in your house.

[Dracogryph]

Are you by chance a tenant in another house, or part of an FC with a house, also? I know that those, if scheduled for demolition, will also show up on your timers, and they don't specify that it's not your house or look any different and thus can cause confusion in thinking your house is up for such when it's not.

[tofugoast]

Mew_FC: Yes, I'm the owner and the estate details still lists me as the owner
Nezerius: I've interacted with my orchestrion, my retainers inside the house, and I've tried placing/removing furniture.
Lexi: Agreed u.u
Dracogryph: That's actually the only thing that makes sense. I'm a tenant at two other friends' houses, and I understand I can't save their house but if that's the case I wish they wouldn't show me a timer for it. I've also gone to my FC house so I know it's not the FC house unless it's also "bugged". I just want some confirmation if that's what the timers are showing me or not. I never got the "auto-demolition cancelled" message when I went into my house so I've just been worried about it.

[Lexi]

Have you checked your emails to make sure you didn’t get sent one about it?
I know I transferred servers before and I let my house go so that I could take the gil with me. They sent me I think two emails about it, worth a check.
Good luck I hope everything works out for you.

[Mew_FC]

Would you mind uploading a video?

[tofugoast]

Lexi: Yeah, no emails. Checked my spam folder just to be sure, though I always get any emails from Square-Enix straight to my inbox. I've heard stories about people's house being demolished without any email warnings though, but I don't know how true that is.
Mew_FC: Sure, here you go.

[Mew_FC]

There's your answer




You don't own the house that is gonna get nuked.