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  1. #1
    Player
    Vaer's Avatar
    Join Date
    Oct 2011
    Posts
    1,803
    Character
    Ein Vaer
    World
    Excalibur
    Main Class
    Scholar Lv 90
    Check the CPU temp first by downloading a utility like coretemp or hwinfo, turn the game on and monitor the temperature. For hwinfo use the sensors table. If it rises really rapidly the heatsink might be loose.

    If the entire computer is shutting down the cpu is probably getting too hot. According to the spec sheet, the cpu will automatically turn itself off at 71C/160F. The cpu is kinda weak so it might be fully loaded when running FFXIV.

    It's also a possibility that you have a dud power supply but less likely since using the integrated graphics does the same thing. (That processor and a 560 let alone just the processor by itself is barely using an actual working 600-850W 80 Plus)

    Check cpu temps first. If they are ok since you have an extra PSU I would try to switch to the other one. If all that doesn't work it might be the GPU. You can also remove the card and run it off the integrated for a bit and let it sit there to see if it is stable (it will lag but just check for stability/no crashing for a couple minutes) to check if it's the gpu.
    (2)
    Last edited by Vaer; 06-10-2019 at 12:48 PM.

  2. #2
    Player
    Ronduwil's Avatar
    Join Date
    May 2019
    Location
    Texas
    Posts
    472
    Character
    Ronduwil Thaliakson
    World
    Goblin
    Main Class
    White Mage Lv 90
    Quote Originally Posted by Vaer View Post
    Check the CPU temp first by downloading a utility like coretemp or hwinfo, turn the game on and monitor the temperature. For hwinfo use the sensors table. If it rises really rapidly the heatsink might be loose.
    This is a great idea because in addition to helping you determine whether or not there are cooling problems in the first place, it will also pinpoint *where* they are. Is it your CPU that's overheating or your GPU? Some things to check when you hardware is overheating are:
    * Fans that stopped running or aren't running fast enough
    * The thermal paste between your heatsink and CPU may have degraded, in which case you should buy a higher quality paste and remount the cooler.

    All that having been said, you might first want to update your GPU drivers. Sometimes the drivers that ship with it are defective, and updating them is much easier than tinkering with the hardware.
    (0)