90002 Every single day I play, every time I try going into a new instance.

[Dynratygus]

Thank you for the reply.

Rinku421: Where any changes to the network made? Also is the game allowed through the firewall? If not could you please check the fire wall settings? Please also try the following:


- Check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040

Engi_Neer: if you have not done so already, please try port forwarding using the instructions above. Were any changes to the network made?

Hope to see you online!

[Engi_Neer]

Engi_Neer: if you have not done so already, please try port forwarding using the instructions above. Were any changes to the network made?

I opened all the ports. I removed antivirus software. I turned off the firewall. But I continue to receive error 90002. Some days not at all, some days only once, and other days constantly.
I also noticed that the error occurs when the server is full.

[Geigerette]

I opened all the ports. I removed antivirus software. I turned off the firewall. But I continue to receive error 90002. Some days not at all, some days only once, and other days constantly.
I also noticed that the error occurs when the server is full.

These are not real fixes and I don't understand why they are being repeatedly suggested by support members. The game is literally freezing and crashing which has nothing to do with startup, port forwarding, routers and firewalls.

[Krojack]

These are not real fixes and I don't understand why they are being repeatedly suggested by support members. The game is literally freezing and crashing which has nothing to do with startup, port forwarding, routers and firewalls.

Anyone that has worked in tech support or on computers having problems like these know that it's best to rule out all these things first. You would be shocked at how often a router or antivirus program can cause problems. I ran into the antivirus problem a few times a month in my ~10 years doing support. Most of the time it's someone running some no-name antivirus or a very outdated one.

[vexis58]

Try reinstalling your client.

I had this issue every night for the past two weeks. My husband is connected to the same router with the same wired connection and uses the same Windows 7 OS and has had zero issues. I tried changing my IE settings and setting compatibility to Windows 7 and it got worse. It was happening 95% of the time I entered combat, dungeon or not. Within a matter of seconds of combat starting. I couldn't do raids any more. I suspected that maybe one of my files got corrupted somehow and some action used in combat was broken.

Uninstalled/reinstalled last night. Tonight, I got through all my roulettes with zero issues.


EDIT: Okay, nevermind. Just ran a Syrcus Tower and got 90002 in the middle of the third boss (while my husband continued to fight the same boss on his PC with no problems). Gave me a 2002 error about the lobby server connection having issues when I tried to log back in, but luckily I was able to relaunch the game and got the rest of the way through the raid without more than a few seconds of lag.

[Soldraconis]

Is there an actual fix for this? I get this error about every 20 secs to 4 minutes, and I checked everything over and can't find a clientside error.

I'm mostly annoyed because this only started after my free trial was up and I bought additional time, which I now can't use...