Quote Originally Posted by ExKage View Post
As it is, a large portion of my friends all got tickets for themselves/groups of theirs. Several friends groups will be going. Telling them they have to go through it again would be horrible and cause far more trouble. More people would be unhappy.
I don't think the majority of us are calling for a total re-do. We fully recognize that many players did in fact legitimately obtain their tickets. It's not their fault if they were able to purchase when someone who queued 5 minutes before them was not able to. It's not their fault if they weren't prompted for an access code. It's not their fault if they were one of the lucky ones.

What I personally would like to see is, at the very least, an apology and an admission that things went very wrong and a promise that this will not happen again. Ideally, I'd like to see customers' e-mail addresses run (or contacted) to verify they had a legitimate access code, and if any codes were found to have been used multiple times (which apparently was also possible), those transactions should be investigated.

Without a doubt, anyone who cheated the system by skipping the queue deserves to have their tickets revoked. If a customer entered the queue as they were supposed to, regardless of how long it took, and can verify they had a code, then the sale was legitimate. Unfair, but legitimate. I don't know exactly how the sales worked over 4 tickets; I'm not sure if the drop-down list allowed for greater amounts or if people perhaps refreshed the page or something to gain access to more. It's possible it was the latter option, and that's why SE claims to have no evidence of excess ticket purchases. It's possible those purchases were made 4 tickets at a time. Yes, it could just be people trolling, but with everything else that happened -- in particular, the fact that the URL could be used to bypass the queue -- I wouldn't be surprised if using that URL could also allow the person to make multiple transactions using the same or no access code.