The quote may be from 2013 but the information in it was accurate through roughly mid-Heavensward so it being old info doesn't really fly in this context.
Nobody reasonable is going to put down on them for having to implement something to combat abandoned homes, but people do and rightfully should drag on them for continuing to limp along with such a poorly designed system given their limitations. It has been and will continue to be perhaps the single largest blemish on the game, and is a patchwork of band-aid fixes and bad decisions.
Apartments, if significantly expanded upon, can fix the problem and I hope some of what they've said they're working on will do just that.