Quote Originally Posted by KisaiTenshi View Post
I have a feeling it's how these things are stored.

Account-wide items are not stored with the character, they're stored in the service account (eg the thing you're paying monthly for) and because you can use the same service account for Windows, PS4, Mac licenses, it has to check everything every time the mog mail is opened.
I guess it's possible, but it would make a lot more sense for the system to just check that once the first time a character logs in.

Simple check: Does this character need to be given an account-wide item?
Yes? Add it to their mail and trigger the mail notification -> Flag it as received
No? Just do nothing

If there is seriously some kind of bizarre 8th grade VB MyVar1 programmer limit to the amount of items an account can have, I just give up. There's no reason for there to be a limit to these things. Although SE has shown remarkable incompetence when it comes to system design with FFXIV. It may not be ALL their fault since they had to build on the 1.0 system, but come on... this one had to be obvious from the start.