Squadron limit break (Ungarmax) can be used in regular duties by any job

[Stormfur]

This is an excellent and well-thought-out response. It really helps to give a glimpse behind the scenes of how such issues are handled.

We'd like to ask that you put this same approach over in PVP to help contend with the issues of bots, win-traders and hackers that plague the leaderboards and ruin the game for other players because of their exploits.

[Taika]

What a great developer response, the detail and openness in the response as well as reacting fast and effectively and fairly after finally hearing about this is very impressive!

[Ooyama]

After a brief encounter with SE Support, Ticket 8110740, I'd like Yoshida to have a look at this type of response from general support and understand where there's problems arising between the player base and being able to properly inquire as to what is acceptable and not, when things have been asked before they become larger in scale.

[Katlyna]

My hats off to a very well explained situation. Thanks for the transparency. Its one of the reasons I prefer this MMO over any others!

[misterbones]

I only wish this kind of thought went into making an acceptable macos client.

[KerriganV]

Thank you for the response. It is easy to see where the flub happened, and how the overall process works.

[Raikki]

So, uh, now that you've addressed this, when are the Ruin IV bans coming? Can you not sift combat logs for people who used Ruin IV without Further Ruin? Also, unlike Ungarmax, people used third-party cheating software to do that, so I would think it would be a pretty easy call banning them.

[Tridus]

Love the level of detail on this. Great stuff!

[Xiozen]

Agreed; the post explaining the process that led up to its conclusion was very well written and intriguing.

Thanks! Yoshi-P

[AelisDuNochd]

Our Assessment and Response:

Therefore, they not only chose to use Ungarmax outside of command missions, but actively concealed the existence of the bug allowing them to do so from others.

I have noticed a very big contradiction in claims. Here it is stated that players that didn't spread the knowledge are essentially getting a larger punishment than those that used it afterwards, even if they reported the oversight. However...

Players who discover any confirmed cheats should, under no circumstances, exploit or disseminate such information. Instead, we ask that players file a report.

We are specifically told NOT to spread information about such a thing.
So some people were punished more for obeying the thing that square posts regularly, and the people that ignored that rule were punished less.

Consistency in rules would be greatly appreciated.