Random lag spikes on EU datacenter

[Ariellendera]

Ever since patch 4.15 my static and me have been getting lag spikes that can range from 1 to 10 seconds of nothing happening and then going back to normal. The spikes for me are infrequent and usually very short while my static reports they get lots of spikes of varying duration. They seem to occur during any kind of content, including raids, dungeons, overworld, etc.
Is anyone else getting this? Does anyone know what's going on?

Hello! Thank you for playing Final Fantasy XIV!

I really apologize for the issues you are experiencing! I would like to try and assist you with this. Please provide me with the following information:

Type of internet connection/provider:
Modem maker/model number:
Platform:

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

[Sieben79]

Hello! Thank you for playing Final Fantasy XIV!

I really apologize for the issues you are experiencing! I would like to try and assist you with this. Please provide me with the following information:

Type of internet connection/provider:
Modem maker/model number:
Platform:

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Type of internet connection/provider: DSL 16MBit/O2 Germany
Modem maker/model number: FRITZ!Box 7490
Platform: PC Win 7

[Ariellendera]

Type of internet connection/provider: DSL 16MBit/O2 Germany
Modem maker/model number: FRITZ!Box 7490
Platform: PC Win 7

Hi Ya! Thank you so much for playing FFXIV! I want to encourage you to create your own thread regarding the issue so that I can assist you Directly.

Thank you again.

[Karan_Vess]

Hello! Thank you for playing Final Fantasy XIV!

I really apologize for the issues you are experiencing! I would like to try and assist you with this. Please provide me with the following information:

Type of internet connection/provider:
Modem maker/model number:
Platform:

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Type of internet connection/provider: 50mbit 1&1 Internet
Modell: FRITZ!Box 7362 SL (UI)
Platform: PC

I followed your troubleshooting steps in the other post but that didn't fix the lags.
Is there anything you can say about the lots of people that have the same issue? I very much doubt that it's my connection that's causing the lags for everyone else.

[Ariellendera]

Type of internet connection/provider: 50mbit 1&1 Internet
Modell: FRITZ!Box 7362 SL (UI)
Platform: PC

I followed your troubleshooting steps in the other post but that didn't fix the lags.
Is there anything you can say about the lots of people that have the same issue? I very much doubt that it's my connection that's causing the lags for everyone else.

Hello Karan_Vess

I do apologize that you are experiencing these issues, and that it is stopping you from enjoying the game! Unfortunately when there is a new patch it can cause some connection issues. These connection issues are usually resolved by the steps I have provided you. If the steps did not resolve your issue, then your issue appears to be beyond our spectrum of support at this time. I will be passing this information along so that we can keep a eye on these kind of issues.

I apologize again.