Royal City of Rabanastre Loot problem.

[Sandpark]

Your own post explains why they won't. Would you have ran 23 times had you been awarded a token after your first run? Would you have ran more than once at all that week? The whole purpose behind RNG based loot drops, as frustrating as they may be, is to ensure people continuously queue. The only alternative I could see maybe being considered is a token system similar to Primal farms-- where you can exchange a certain amount for what you want. Say twenty runs. That way you're eventually guaranteed to get it.

Does this still work on primals?
My babe been wanting shiva mount but never gets lucky on the dice roll. Is there still tradable tokens to get it guaranteed eventually. If so what are the tokens called? Or are you talking about the fate ones like Odin and Ixion only?