SQUARE... why you silent?

[Hyala]

cat got your tongue? I am paying you for a service, I have since 1.0 beta. I supported this game when it was free because you guys screwed it up so bad, that NO ONE would play it. You were engaged back then, pandering to everything your folks wanted... now you have 10 million people and are getting a paycheck and you cannot respond to your people the day of a patch?

You told me you couldn't fix server latency in 1.0 and i accepted it.

You told me limitations of the PS3 for housing in 2.0 and i accepted it.

YOU told me the server lag in 2.0 couldn't be resolved. and i accepted it.

NOW...2017, 10 million people subbed... and you're still making excuses as to why a triple A title like this, cannot accommodate housing for its entire population using instanced servers. Well, Im not accepting this. No more. and I implore others to not accept it either. I will now join the countless other 1.0 players who have left this game.

[Arutan]

Because it is the mighty SE, they do not care as to what is wrong and how you feel. The actual system make that you can leave there will be a casu to replace you, because they're making the game more and more casu friendly.
The only thing that would make them react is a failure equivalent to v1.0.

[Aramina]

Ranting.

A couple of things:

1) There are not 10 million subs.
2) It is 12:16am in Japan. Can you wait until they wake up to accuse them of being silent?

[Tridus]

I don't expect much to happen anytime soon. But if the Japanese players stay angry and the sub numbers take a hit, we may hear them mumble something about the problem at some point.

[Steel_Arrow]

A couple of things:

1) There are not 10 million subs.
2) It is 12:16am in Japan. Can you wait until they wake up to accuse them of being silent?

It's a multinational corporation with headquarters in every timezone that retails the game, and they just dropped the most heavily promoted content patch since ARR.

To blame it on that gosh darn nine to five, is just facile.

[bswpayton]

cat got your tongue? I am paying you for a service, I have since 1.0 beta. I supported this game when it was free because you guys screwed it up so bad, that NO ONE would play it. You were engaged back then, pandering to everything your folks wanted... now you have 10 million people and are getting a paycheck and you cannot respond to your people the day of a patch?

So your sayin you havent found a house in four years I find that hard to believe just saying

[Aramina]

It's a multinational corporation with headquarters in every timezone that retails the game, and they just dropped the most heavily promoted content patch since ARR.

To blame it on that gosh darn nine to five, is just facile.

The devs are Japanese. How exactly do you expect CS to fix this problem?

So your sayin you havent found a house in four years I find that hard to believe just saying

You can find it hard to believe all you like. However, reality is even on my tiny pop realm there are zero houses. Not just in Shirogane. I mean there are ZERO houses anywhere.

[Steel_Arrow]

I'm not certain whether to facepalm or explain that headquarters are not staffed by customer service representatives.

I'll repeat, they just dropped the most heavily promoted content patch since ARR. If you think the lights are off in Japan, you're simply being ignorant.

But the post is asking for a response, not a fix. Perhaps you missed that in your haste to white-knight for them.

[Arutan]

I don't expect much to happen anytime soon. But if the Japanese players stay angry and the sub numbers take a hit, we may hear them mumble something about the problem at some point.

Yeah if we stay angry we will get new housing plot as their lowest priority a bit higher than glamour log. Top priority being to add more reward everyone want in the hunt to make it attractive and nerf our end game content.

[Aramina]

I'm not certain whether to facepalm or explain that headquarters are not staffed by customer service representatives.

None of the developers are stationed in the US. Period.