About the EU campaign for maid outfit and fat chocobo

[SetsunaSena]

"Your first two orders with us must be shipped to your billing address for security and fraud prevention reasons."
Yeah right, keep doing this purchases-that-will-never-be-delivered because not every EU players are in EU/UK countries. There are Asian players, you know that right, SE?
At least get a general store that's not too strict over this kind of thing, so many Asia players are having hard times to get the EU promotional items.
I think hanabee did well last year, from what my friends told me.

[BunnyChain]

Website not reachable ✔
Cumbersome registration (via credit cards) ✔
Weekend Promotion start - no support ✔
The only? PC item out of stock ✔
Everything relevant sold out under 24h ✔
Back in stock after promotion ends ✔

/clap

[Mjollnir]

Logging to the ShopTo site this morning in the vain hope that they've sorted this mess out with you and there's been a significant update since 1am last night!

They've taken the FFXIV Promo Microsite offline altogether and instead when I click the link, I get told to buy FIFA18. So now the S-E social media are promoting FIFA18 for them. Great!

/sigh

[Aronys]

Yeah, seems they pulled the promo site. Happened once last night as well.

[Theodric]

I ordered something early on but no code is displayed on the site - it says I have a code in the order tab but there's seemingly no way to display it. I assume it hasn't been assigned yet...

Again, UK players are screwed over by having to compete with the rest of the European region which includes the likes of New Zealand and Australia. Not that I blame them for wanting the promotional items but given that this happened with some of the other promotions I would have thought the amount of promotional items would be very high to compensate. I'm still struggling to understand why European players can't get a promotion that involves something as simple as going to Amazon or Starbucks, buying a product and then getting a code that way.

[Mug]

...I'm still struggling to understand why European players can't get a promotion that involves something as simple as going to Amazon or Starbucks, buying a product and then getting a code that way.

They may have actually tried to get the different Amazon branches (or other equivalents) on board, but that for whatever reason it can't be done. What puzzles me though, is that knowing how in-demand these in-game items are, why do they keep keep choosing these obscure methods of giving them to us? It only causes friction and displeasure within the community. If their main goal was to make them available for everyone, they should've just put them on the Mog Station.

[BillyKaplan]

If their main goal was to make them available for everyone, they should've just put them on the Mog Station.

At this point I fully agree. It would've been one thing if they could provide similar or even comparable campaigns to everyone, but they obviously can't, time and again. The problem is that that's the sort of thing they need to look into prior to kickstarting the first campaign in the chain, but I really don't see them passing up on the JP and even NA campaign because of the rest of us. So we're screwed, in short.

[Serilda]

Firstly I agree that this Shopto arrangement is a mess and everyone complaining is correct. However, I was lucky and managed to buy the last time card yesterday (checked out at the same time as a friend and his was removed during checkout due to stock - so sorry, my friend!)

So I'd like to clear up a few queries people have.

1. You absolutely do not need to enter a credit card. I didn't make an account at all. If you have PayPal just use express checkout and avoid the pain. It will create the account and log you in automatically without a card that way, though if you switch computers you will need to reset your password since they never let me set one in the first place.

2. It took about two hours between receiving my payment confirmation email from Shopto and the order actually showing up on my account. This was stressful. Apparently their support staff answer quickly if you open a ticket, according to a friend.

3. To view the code, which is really non-obvious, you go to Orders. If your order is there with a status of Processing or something more advanced, click it and right at the bottom under your address there will be a button to claim your code. Doesn't seem to work for preorders, but unshipped orders will still issue a code.

Good luck everyone, hope there's a big restock as soon as possible.

[Leloa]

I bought something and order shows nothing, when do I get the code?

[Leloa]

what seriously?? I jsut pre ordered something because everything else was out of stock?????? FUCK THIS