FFXIV is not Dyslexia friendly, can we at least get off "One exchange per lifetime"

[Paladinleeds]

Btw.
"HEALING"
"CASTING"
on the rings..

Unfortunately, with conditions like dyslexia, that can still cause issues. From my experiences with people who have the condition, they've mentioned that the letters get jumbled up and don't make sense, so even casting/healing becomes some garbled mess. Though, usually, a coloured sheet of laminate over the text seems to work (don't know if always). Could be an idea for an accessibility option I guess? And it would make the pop-up windows plain boxes with black text and coloured background (user adjustable), as an accessibility option. If you're not using it, current UI remains.

Does she actually have deslyxia or is she using it as an excuse for rushing and not reading? It is a common thing for people to say oh I had a deslyxic moment when they don't actually suffer from deslyxia. And I also believe deslyxia is something else, factually, and not just mixing something up.

Looking at this page it does seem to mention the following:

A person with dyslexia may:
read and write very slowly
confuse the order of letters in words
put letters the wrong way round – such as writing "b" instead of "d"
have poor or inconsistent spelling
understand*information when told verbally, but*have difficulty*with information that's written down
find it hard to*carry out a sequence of directions
struggle with planning and organisation

The 2nd and 3rd points do seem consistent with what people have told me. So, I still think it could be a potential issue. Probably still worth looking into the possibility of extra accessibility options being implemented. Plus, we're all human, we will occasionally mess up from time to time. So the auto-refund thing would help alleviate some concerns. Of course, not everyone would be covered, but I still think it'd make a solid QoL addition.