So a few thoughts:

- Yes you payed money, and that money is paying for the commitment of the staff to provide you with a service.

- You're not a Special snowflake like your mum said, that requires every developer drop everything and pay attention to your needs.

- You pay money for this - good for you - but as it is quite literally not even 3 days and with the needs of over 1 million people on a tonne of servers accessing a product from all over the world - you may not be the main priority!

- There are real people that you are screaming insults, posting hurtful and mean comments to, people that have homes, families, bills, and lives to lead. These people, despite this sort of negativity that's prevalent, are working their backsides off to get the game working to a standard again.