Wow. I came late to the severe drama. I stopped reading after the first couple pages. Scheduled maintenance does not fall under compensation unless something goes severely wrong and data or computers explode in a ball of fire. In an example of what would fall under "compensation", I'm just going to throw this out there in regards to billing temporarily halted and put on hold in whole in the only time I experienced it years ago due to major earthquakes knocking Japan on its ass and many companies had to comply to shut down things unnecessary for survival for energy conservation, SE services included, since game servers are not high on the priority list in times of severe emergency: http://www.playonline.com/ff11us/pol...ews20541.shtml