Constant lag freezes, DCs and bad customer support.

[BluexBird]

You use dx11? Where are you from? What windows are you using or it's ps4?

I noticed that during low traffic of player, it's really unlikely to freeze. 2am till 5am and I got it with 30 or more without freezes. While during day I get 10-15 minutes between every freeze and lasting for 15 till 1 minute.

I'm not really sure what I use. I don't recall ever being given the option. I just downloaded the game and run it with my graphics card. Whether it uses DirectX or not, I'm not sure how to tell. Nor do I see how that would have any connection with the issues we've been having.

And hey, now that you mention it, there does seem to be a link between the number of players online, and the rate with which the freezes seem to happen. I noticed I never get any freezes in the morning, and it leads me to believe the problem is gone. My hopes go up only to get crushed again when I come home from work later during the day and find out the freezes are still happening.

What Internet provider are you all with? I only ask because this sounds very similar to the the thread where people are getting lag with their ISP routing them to the FFXIV game servers through Level 3 (Comcast does this I think?).

Might be worth doing a traceroute to see if you go through level3.net, Behemoth's IP is apparently 199.91.189.40 (good test for any NA server as they're all in the same place).

I live in Brazil, so I don't think stating my ISP would be of any use. Especially since if it really was an issue with my ISP, I'd be having this sort of problem with the other games I play.

The IP I use to ping is 199.91.189.22. I'm not sure if this is the fixed IP for Jenova, but my client always seems to connect to it. I did a trace to it and it does go through Level3.net. You think that might be related to the problem? I'll try running another trace next time I notice a freeze.

And thanks for letting me know I'm not the only one that's been having this happen lately.