I'm spoiled by the voice acting in this game here.
The voice acting in that game ranges from very good to excellent, and every character with dialog - literally every character - is voice acted; from important characters down to incidental side NPCs chatting with each other, etc. And it's all well done.
What gets me is that they have some of the same people doing VA work for FFXIV, and yet it doesn't even come close. I know, for example, that Kirsten Geary (the woman in the first cut-scene in that link) is voice acted by someone who's done work in XIV. Couldn't tell you who it is, as it isn't a main character, and most everything I've heard in this game is largely forgettable.
So, it's not a lack of talent that XIV's VA work suffers from. I think it's lack of direction, and that they seem to want to make everything so "base" in this game, kind of a "least common denominator" thing. They do it with dialog as well, it's like they're feeding us what they consider to be their idea of the most generic fantasy game story/voice acting they can get.
Characters in TSW (again, linked above) have personality, identity, quirks, etc. I can't wait to hear what many of them are going to say (or do) next. They're interesting, and relate-able. In XIV, otoh, characters are uninspired speakers for underwhelming dialog; they're only there to serve as bland text-to-speech avatars, and little else.
This kind of underwhelming approach extends beyond the voice-acting, too. I don't know what happened, but the end of ARR, and into the beginning of HW, there was some really great stuff, some very heavy stuff going on. Yoshida mentioned that he wanted to go darker and more mature with the story and such. And they did that, at first. But now it seems like they're resorting back to the "generic fantasy 101" approach, and it's annoying. It's as though SE doesn't trust its players enough to "get" what is happening, or to understand the context "between the lines" of what a character is saying. We were moving into Weeknight Prime-Time Drama territory with things, but now it's slipping back into Saturday Morning Cartoon land.
Almost inevitably, a character says something that's really clever, insightful, or makes the player (heaven forbid) actually think... and soon after, another character, or some other means, basically spells it out for you.
To illustrate what I mean, I'll use a made up example.
Character A is talking to Character B... Character A says, "I fear our informant has forgotten where their loyalties lie, and it might be time to "retire" them".
Character B, understanding exactly what Character A is actually saying, responds with a kind of mild surprise.
It's quite clear to anyone paying attention, as well, exactly what Character A is saying.
But then comes Character C, who is unimportant to the overall scene, and only there for this one purpose. They gasp, and say "The undercover informant we've been using to gather critical details has been passing info to the wrong people, and now you mean to kill them!". And out the window goes any sense of nuance, or chance for the player to put it together them self, in their own mind.
I can't tell you how many times I've /facepalmed in this game because of stuff like that, and SE's insistence on treating its players like we're all idiots who need every little thing spelled out for us or we "might not get it on our own". Is this another area where Yoshida is "concerned about stressing us out"?
Another thing that happens in 3.2 (and I'll wrap this in spoiler tags)...
When you're in that room with Alphinaud, after the whole ordeal with Estinien/Niddhog interrupting the speech, etc. It's the room you're in before heading to Ishgard, after being exiled, where Haurchefant brings you and Alphinaud something to drink, etc..
In walks Alphinaud with two hot mugs. It's immediately apparent what scene that is a call-back to, and your character's reaction to it confirms it. But do they leave it at that? Do they let it play out in the player's mind, to remember that scene as they would, so the reaction is their own?
Nope... They have to, yet again, spell it out, by showing a couple flashback images from that moment. Yet again, not trusting the players to "get it", and believing we need to be spoon-fed every little detail.
I felt like they were beginning to take off the kid gloves by the end of ARR, and was really excited to see how they would handle things to come later. Sadly, it appears they decided to abandon that direction, rather quickly, and return to the spoon-feeding and Saturday Morning Cartoons.
Sad.