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  1. #1
    Player
    umbralcadenza's Avatar
    Join Date
    Feb 2015
    Posts
    22
    Character
    Ridelei Minevra
    World
    Zalera
    Main Class
    Ninja Lv 70
    I'm experiencing huge packet loss on Balmung this morning. Connection quality drops off after getting to Montreal hops



    No problems with any other games or general connectivity....
    (0)
    Last edited by umbralcadenza; 11-21-2015 at 01:20 AM.

  2. #2
    Player
    KhoalityGuy's Avatar
    Join Date
    Nov 2015
    Posts
    1
    Character
    Khoality Guy
    World
    Excalibur
    Main Class
    White Mage Lv 60
    same thing on excalibur, it start happening to me last night and i use Ethernet cable.
    (0)

  3. #3
    Player
    Somnion's Avatar
    Join Date
    Oct 2013
    Posts
    3
    Character
    Orexis Guile
    World
    Ultros
    Main Class
    Lancer Lv 90
    Same thing on Ultros. Assuming I actually log in, its crazy laggy and I pretty much get booted out with a 90002 error whenever I attempt to teleport.

    Edit: Now I'm getting a straight up lobby connection error whenever I try to access the Primal Data Center.
    (0)
    Last edited by Somnion; 11-21-2015 at 01:58 AM.

  4. #4
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by umbralcadenza View Post
    I'm experiencing huge packet loss on Balmung this morning. Connection quality drops off after getting to Montreal hops



    No problems with any other games or general connectivity....
    That report actually shows issues happening around Telia, before you even leave the EU.

    62.115.52.222 - level3-ic-312392-dls-b21.c.telia.net - Teliasonera Ab - Stockholm

    Looks like you have quite a routing issue there. Appears to be the exchange point into Level3. Who knows if it is something solely for Telia to address or Level3--more likely something between them needs to be negotiated. Either way, it looks like congestion reached the point that you registered 99% loss at that hop...receiving only 11 out of 1003 packets sent. Utilization apparently has reached a point where that hop is delaying/dropping packets trying to keep up with the demand. This potentially affects everything that follows along the routes that are using that hop. If the routing elsewhere does not use that hop, than that is likely why you don't experience issues.

    Your ISP's Tier3 support should be able to conduct a proper investigation and escalate the issue for correction--be that getting Telia to get the ball rolling, or somehow arranging to get you routed away from that troubled hop. Your ISP's routing policies are ultimately what have put you there.
    (0)