And those who were bad at it grew increasingly frustrated with the game until they quit.
There are many reasons you might not be good at socializing. There's social anxiety for one, maybe you type really slowly, maybe you're dyslexic and don't want to appear stupid through your terrible spelling. Maybe you only read and understand English without being able to put together a sentence because it's not your first, second or even third language, that is the case for a lot of people in Europe. Maybe you just like to play the game as it is without having to jump through hoops for hours just to get to what you enjoy, eg. dungeons.
Accessibility through the Duty Finder is NOT a bad thing.