Same problem here, Verizon fIOS, Ashburn/DC, ridiculous lag in the evenings - makes this subscription game UNPLAYABLE - I have NO problem with any other MMO or online service. I really like the game, but if I can't play it the way it's meant to be played, I don't want to pay for it, and I really don't want to have to resort to paying a fee to another service just to be able to enjoy one game.

So, from what you guys are saying, there's really nothing SE can do? Or do they have some control over this Level 3 thing? I'm not at all technical.