Convenience of reporting to the proper authorities

[VarinaVashai]

My vote for this one, too. Reporting is overly complicated and such a hassle that the few times I've encountered something report-worthy I've not bothered to.

The button should lead to a report form and already have things filled in like name of the offending character, date, time and location. You know, all the basic stuff.

No form should be required, lets request convenience and leave the forms in the past.
By right clicking on a suspected cheater/rmt or such. selecting the appropriate submenu. When you send the report, time,day,name of target, name of sender all that information is allready there for them to utilise. no need for forms or prefilled forms for us to see. Just right click > report >submenu > (offence)for example botting. when selecting the final step, report gets sent to the appropriate authority. And in the case of bots that would be the STF, if it was an harassment claim then it would be sent to the GM team.

[Amelia_Pond_Behemoth]

No form should be required, lets request convenience and leave the forms in the past.
By right clicking on a suspected cheater/rmt or such. selecting the appropriate submenu. When you send the report, time,day,name of target, name of sender all that information is allready there for them to utilise. no need for forms or prefilled forms for us to see. Just right click > report >submenu > (offence)for example botting. when selecting the final step, report gets sent to the appropriate authority. And in the case of bots that would be the STF, if it was an harassment claim then it would be sent to the GM team.

I still think a form should be an option. What if it's a situation where typing in extra details would help?

[VarinaVashai]

I still think a form should be an option. What if it's a situation where typing in extra details would help?

If a form is required, then the current support desk ui will provide such an option. But in general reporting should be convenience for us that is doing the reporting, rather then layered behind inconvenience. So that the only convenience is for the cheaters, since people gets struck with apathy when they have to jump trough hoops to attempt to report.

I just personaly think that we need the highest convenience possible when reporting, when i am faced with a hoard of botters. And i wish to report them all i will need to go to the support website find the STF section and report each individal bot using a form on the website. That is very time consuming and i do not understand why i cant have an option in game to right click report botting and have that report send directly to the STF. All information should be available on the right click, offenders name, time, zone, situation. As well as my name sending the report.

By adding a right click feature, they could add an optional form tab aswell. Options are good, currently we have few.