Lagging after latest patch.

[maxima423]

I have Fios and I haven't experienced any lag problems until the latest patch. Players are randomly freezing every 5-10 seconds and it makes it really hard to do any content in this game. Anyone having the same problem?

[Raist]

No problems from South Carolina via TWC, but I spent a lot of time with their Tier3 support off and on the past year or so trying to stay ahead of the congested routes.

Verizon has been getting a lot of reports for internet issues lately. Most recent areas reporting in are Denver, Washington D.C., Broomfield, Brooklyn, Los Angeles, Silver Spring, Arvada, La Habra, San Francisco, and Atlanta at the downdetector.com site. May be worth taking a look at your route to the SE servers to see where things may be bogging down. Depending on where the issues appear to be showing up, their Tier3 team may be able to address the problem.

[Stiggie]

NY Verison FIOS user here. Same issue. Only started happening with the new hotfix that doubled the poetics cap. Using WTFast resolved the issue, but I don't want to keep having to pay extra just to play the game.

Raist, it has to do with FIOS, we've had this issue before. While those outages could have something to do with it, why would it happen right after a hotfix?

[Raist]

NY Verison FIOS user here. Same issue. Only started happening with the new hotfix that doubled the poetics cap. Using WTFast resolved the issue, but I don't want to keep having to pay extra just to play the game.

Raist, it has to do with FIOS, we've had this issue before. While those outages could have something to do with it, why would it happen right after a hotfix?

The same reason you hit a traffic jam when you're already late? Traffic ebbs and flows due to countless factors. The same goes for congestion and devices flaking out. Could be weather. Could be a major entertainment event (remember...we are no longer analogue).

Since you were able to demonstrate it appears to in fact be a problem in route, that very likely puts the ball in Verizon's court to find a way around the downed/overloaded segments.

[Iromi]

Yeap. Fios in NYC here..had same problems. Back to having to use WTFast to play. :/

[TurnX]

I have had on and off issues using Fios since starting to play in 2013. I used to use WTFast which worked great but recently found Pingzapper. At least for me it works exactly the same but only costs $4 per month which is slightly cheaper than WTFast. Not the best solution obviously but I have given up on Fios fixing the issue so this seems to be the next best solution.

[ZodiacSoldier]

Yup same issues, I'm in New York City and also Verizon Fios, super laggy last night after the patch. This happens quite a bit and is very annoying.

[Zanther]

MA person here. Same issue. Verizon Fios. I just came back too, this is not making me want to stay...

[Lemuel81]

When i switched to fios i had to use WTFast. I switched back to my old carrier. You can call Verizon and see if they would do anything, from my experience their customer service is utter crap and that putting it lightly. Best bet would be to use a GPN such as WTFast. Hope you can find a solution!

[Snowcone]

In Los Angeles area on TWC. Didn't have lag until recent patch with the poetics update. And we get 90k errors and get booted. Never really had this issue except when game first came out. Our internet speed is not an issue. Always seems this stuff happens with pending big patches, etc., which we have seen happen to many other people. Really aggravating.