Heavensward physical Collector's Edition sold out already??

[Vespar]

Hang tight, gang! No retailers outside of the SE Online Store in North America have begun selling their Collector's Editions yet.
They're still in the process of setting them up. Once they're available, we'll pass it on!

Wait so they will be available outside of the SE store?? This would have been good to know earlier. But it sounded like the CE's were only available from the SE store. Confusing and misleading

[Tannlore]

Wait so they will be available outside of the SE store?? This would have been good to know earlier. But it sounded like the CE's were only available from the SE store. Confusing and misleading

He did actually.

Greetings,

I'm only speaking for the North America side, but no, the FINAL FANTASY XIV: Heavensward Collector's Edition is not a Square Enix Online Store exclusive. However, other retailers will only have it available in limited quantities when compared to the Square Enix Online Store.

[Dererk]

He did actually.

That dosnt matter they never gave a date that's the most important thing.

[Vespar]

That dosnt matter they never gave a date that's the most important thing.

Considering the way it was handled, it was confusing and misleading and a horrible experience for the consumer. If you are going to do this. Make it fair and available from all retailers at the same time so people arent scrambling to figure out whats going on or when. Transparency in business is key. Its what keeps customers coming back and generating new ones via word of mouth and good reviews. Either way SE will get its money from the items. So why cause all this grief to the consumer??

[tocsin]

Considering the way it was handled, it was confusing and misleading and a horrible experience for the consumer. If you are going to do this. Make it fair and available from all retailers at the same time so people arent scrambling to figure out whats going on or when. Transparency in business is key. Its what keeps customers coming back and generating new ones via word of mouth and good reviews. Either way SE will get its money from the items. So why cause all this grief to the consumer??

Actually, SE doesn't get nearly as much money from other retailers selling it, as they do from the SE store itself, which is why they had the orders on the SE store exclusively first.

Other retailers take a pretty hefty chunk of the profits for themselves.

[Vespar]

Actually, SE doesn't get nearly as much money from other retailers selling it, as they do from the SE store itself, which is why they had the orders on the SE store exclusively first.

Other retailers take a pretty hefty chunk of the profits for themselves.

Still doesn't discount the need for transparency with your consumers because without our sales they could be making 0 money off any preorder ...

[Andevom]

Still doesn't discount the need for transparency with your consumers because without our sales they could be making 0 money off any preorder ...

People asked, they answered. Transparency delivered.

[OMEGA_HACK]

Actually, SE doesn't get nearly as much money from other retailers selling it, as they do from the SE store itself, which is why they had the orders on the SE store exclusively first.

Other retailers take a pretty hefty chunk of the profits for themselves.

Actually they don't get too much more, but exponentially speaking--after selling 100,000's copies--it adds up. The average dollar profit margin for retailers when selling a new video game ($60 game) is somewhere around $3(Nintendo) to $7(Sony). Sony tends to give the most back to the retailers based on trends. I believe SE is usually somewhere in the middle ($5). Now of course with Collector's Editions its different because the price is set higher and those vary drastically from developer to developer, but it tends to be in the 10-20 dollar range, rarely higher sometimes lower (Nintendo).

While we are on that note, fun fact: retailer profit margins for new systems is like 5-10 dollars. Its why GameStop shoves used games down consumers throats, because they wouldn't be able to stay open if they only sold new stuff, and its why just about any and all retailers take in electronic trades now (Target/Wal-Mart/Best Buy/GameStop/EB Games/etc) because their is no profit in new electronics.

[Tannlore]

That dosnt matter they never gave a date that's the most important thing.

How does it not apply to what Vespar said? I'm confused on this. It doesn't matter how? I directly addressed what Vespar said which was "Wait so they will be available outside of the SE store?? This would have been good to know earlier." Something Bayhone did in fact say.


Now as for the date thing, yes. I'm quite annoyed by this myself. I would have preferred to pick mine up at gamestop and not through the SE Store. I'm quite worried about June the 18th and these code problem being completely rehashed all over again.

I don't know why I'm surprised honestly. Given 2.0's release, none of this is really different. I remember similar problems all over then as well. Meh *shrug*

[Discordia]

Wait so they will be available outside of the SE store??

Vespar,

These Collector's Edition are limited in supply. It really doesn't matter if these are exclusive to Square Enix stores or if they were made available (in very limited quantities) elsewhere. You shouldn't take a chance with a retailer like Amazon.com. Another company, Idea Factory International, tried to do an LE once on Amazon.com and pretty much screwed the pooch because they weren't in direct control and scalpers just dove right in. They've since created their own store and are selling their LEs that way. Regular versions are always available to purchase at any participating retailer, so it's not like there's no options here (you can always get a digital upgrade to CE - info forthcoming)