Eternal Bond Registration And Why it needs to be re-designed

[KodiHivaer]

MEANWHILE...

[LineageRazor]

people who paid for this service but had to reschedule for any reason get completely denied a part of the service they paid for, which is really bad practice.

I disagree with this. If you miss your scheduled timeslot, that is not the responsibility of SE. They fulfilled their part of the deal when you initially signed up. The service WAS provided, and you DID make use of it. They have no obligation to provide that service to you a second time; it's not in the contract. (Now, if you missed your timeslot for a reason that IS the fault of SE, such as sudden emergency maintenance or whatever, that's another story - but I don't believe that's what you were talking about.)

It's a lot like booking a flight on an airplane. If you schedule a flight, and then miss it (you overslept, traffic was bad, whatever), the airline is under no obligation to give you a new flight for free. You might have had good reasons for missing the flight, or you might have had terrible reasons; the airline doesn't know and doesn't care.

Honestly, given all the other nightmarish problems that the Eternal Bond system seems to be plagued by (losing vanity items you paid money for by marrying someone at a lower wedding tier, for example), you should be thanking your lucky stars that SE bothered to provide ANY method for rescheduling. I was slightly surprised there was one; I was totally expecting, "Oh, you missed your wedding slot, or d/c'd during the wedding? So sorry! Feel free to purchase another wedding at full price and try again!"

[lynyan]

uhm, we didn't miss our scheduled timeslot, we had to change it because i made an error when i was scheduling it (thanks to SE for not making it entirely clear on how exactly bookings would work for that btw). and for some bizarre reason, instead of just being able to reschedule it right then and there, i have to wait another week, but also because i have to reschedule it i can't take advantage of platinum bookings anymore? where is the logic in this? it's not comparable to a flight because a flight on an airplane is a physical thing that has to run on a schedule and can be missed; this is a video game wedding in a virtual church that doesn't have any actual reason to need first come first serve reserved timeslots, but does anyways. i don't think we're really 'lucky' to be able to reschedule (a service that should be provided no matter what) when rescheduling entails losing out on a thing we paid actual money for.

[Yurimi]

Me and my partner successfully got the time we wanted if we couldnt get something that would work for us we simply would have waited till the following week, in a month this content will be done by the majority of people who care about it and you will have free rain of your particular time. If you are doing it for the reason of doing it with someone you care about and not just for the virtual goodies it gives then you should be more than willing to wait until you can plan it at the perfect time.

[lynyan]

i'd really rather not you imply something like cuz the reason i'm upset is because i was really excited for the wedding and this scheduling mess is going to postpone it longer than it should have, despite it not actually needing to. it's a really frustrating situation to have to deal with and on top of it it feels like lost out on some of our money because of the rescheduling policy.

[Lunami]

It does display your local time, we even tested it by changing the time on one of our computers, and the times on the NPC/invitations adjusted to match. The frustration for me was there was nothing to show that we had acquired the time slot we wanted. I just kept checking times and it would say someone else had taken it. I had left all sad, planning to wait till a later reservation time and looked in my inventory to see the blank invitation for the date and time I had originally wanted. I even went through the chat log, there was nothing that informed me I had gotten it lol. Maybe I missed something, but even my partner had nothing in his chat log for when he tried for that time also, just that someone else had gotten the reservation. Pretty confusing.

[Yurimi]

It does display your local time, we even tested it by changing the time on one of our computers, and the times on the NPC/invitations adjusted to match. The frustration for me was there was nothing to show that we had acquired the time slot we wanted. I just kept checking times and it would say someone else had taken it. I had left all sad, planning to wait till a later reservation time and looked in my bags to see the blank invitation for the date and time I had originally wanted. I even went through the chat log, there was nothing that informed me I had gotten it lol. Maybe I missed something, but even my partner had nothing in his chat log for when he tried for that time also, just that someone else had gotten the reservation. Pretty confusing.

This I agree with there should have been some notification on you recieving a time slot and maybe an NPC dialog saying you got a reservation when you talk to her. My partner and I were trying for 2 specific days apperentlky we got the first one and didnt realize it until after we tried everything and nothing we wanted was available.

[RyeKnox]

Number 1# problem. why the hell is there only one instance of the ceremony. Could you imagine if Coils were designed liked this?

[Kedrah]

I agree that the system needs reworking. As it is right now it might be next to impossible for my husband and I to find a time slot. He has an erratic schedule (sometimes morning, sometimes nights) and random days off that he doesn't know of very far in advance, and with the current system, everything gets booked before we'd even get the chance to find a day on which we could do it. :\

[MomomiMomi]

Number 1# problem. why the hell is there only one instance of the ceremony. Could you imagine if Coils were designed liked this?

Then you'd end up with situations where you have to decide whose wedding you want to go to if you end up with two or more invitations for the same time, which is more likely to happen because everyone wants their wedding at prime time.