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  1. #1
    Player
    Oce's Avatar
    Join Date
    Oct 2014
    Posts
    148
    Character
    Doki Kodoki
    World
    Hyperion
    Main Class
    Astrologian Lv 70
    Wow, it's almost as if Americans don't understand that countries outside of America operate with a different set of rules, and sites like Amazon have uk specific payment options such as allowing their uk based debit cards whereas the american Amazon only accepts credit cards.

    Golly Gee.

    It's as if America isn't the only country in the world or something!!

    I'm in Canada, and I'm currently having a similar issue. I was using the steam wallet to pay for my subscription, since steam wallet allows for paypal, but unfortunately with the new CDN money issue I can't use my steam wallet right now. I don't have a credit card either, due to student loans murdering my credit rating, and as a pro-tip to Americans who are unaware: outside of America you need a decent credit rating in order to get a credit card, which is different from a debit card (the card we use connected to our bank account).

    At the moment, I'm at a loss as to how to renew my subscription. Thankfully, I have other options because I'm in North America (I can go out and buy a prepaid visa and use that, it's just a pain in the butt because it means having to actually go out and do that ahaha), but I can't imagine those in Europe having a very good time of it right now.

    SE really needs to add more options for non NA users.
    (2)

  2. #2
    Player
    siverstorm's Avatar
    Join Date
    Nov 2013
    Posts
    288
    Character
    Vivian Grimelka
    World
    Diabolos
    Main Class
    Lancer Lv 60
    Hell I should try getting a prepaid mastercard.

    SE is just declining my payments but blaming it on the bank (who upon calling is telling me that there's nothing wrong on their end and is authorizing the payments).

    SE isn't using some home built payment processor, they're using some third party one. Amazon uses their own home built payment processor.

    Their support is cryptic at best and requires several responses from different people to piece together the entire picture about the state of their payment processing. Most of the responses I get from support completely ignore portions of my messages and give me the same useless copy/paste answers.

    I'm amazed at how little they care about this.
    (0)

  3. #3
    Player Lexia's Avatar
    Join Date
    Aug 2013
    Posts
    3,509
    Character
    Lexia Lightress
    World
    Balmung
    Main Class
    Ninja Lv 86
    Quote Originally Posted by Oce View Post
    Wow, it's almost as if Americans don't understand that countries outside of America operate with a different set of rules, and sites like Amazon have uk specific payment options such as allowing their uk based debit cards whereas the american Amazon only accepts credit cards.
    I see this all the time and just not here is almost as stuff like "you americans" is almost a racist/derogatory it like saying all americans are fat and stupid. I know someone will have a snarky reply to that. Also no I don't claim to know how stuff outside my own geographical bubble works.
    (0)
    Last edited by Lexia; 10-18-2014 at 07:57 AM.

  4. #4
    Player
    siverstorm's Avatar
    Join Date
    Nov 2013
    Posts
    288
    Character
    Vivian Grimelka
    World
    Diabolos
    Main Class
    Lancer Lv 60
    Quote Originally Posted by Lexia View Post
    I see this all the time and just not here is almost as stuff like "you americans" is almost a racist/derogatory it like saying all americans are fat and stupid. I know someone will have a snarky reply to that. Also no I don't claim to know how stuff outside my own geographical bubble works.
    But you understand how pointless and arrogant your comment was right? We're not dealing with Amazon's payment processor yet you decided to point it out as if it made a difference. Just putting that out there. Amazon's processor utilizes features like "Verified by Visa" and the Mastercard equivalent. SE arbitrarily declines cards and their support is literally useless.

    We're here to discuss and try to find a way around it or is SE could come up with some sort of solution.

    The EU players apparently have that support email they can contact to whitelist their card yet when I asked the NA support they had no such services.

    So yeah, after dealing with this bullshit then seeing comments like yours and

    Quote Originally Posted by Kelia View Post
    yes, I have a Visa card. You may have heard of them.
    It'll put people on edge.
    (2)