good bye FFXIV, thanks to the lag, you lost another customer.

[Dwill]

Being in Europe doesn't necessarily mean you're going to have more latency/lag. Depending where you are and how many hops (and their quality) you go through to get to/out of the undersea cables, you may have less than someone in the midwest of the US.

There are a lot of SE apologists in this thread, but you can't deny that SE has way more issues with lag, latency gameplay issues and disconnects than any other subscription MMO out there. Server-live was just such a poor choice, even for a "slow paced" game.

The thing is theoretically speaking, server lived is better than client lived but the average internet connection and the shady ISP in North America makes it not so good unless you have a pretty decent connection (that doesn't throttle you for petty purposes)or you live close to server.

[Gextiv]

Customers should not have to be inconvenienced when S.E can do something about it. I believe S.E should just man up and do what's best for their customers: Pay the ISPS for these "premium pipelines".

[Dwill]

Customers should not have to be inconvenienced when S.E can do something about it. I believe S.E should just man up and do what's best for their customers: Pay the ISPS for these "premium pipelines".

How about no ? Why should Square Enix cater to the whims of ISP ? Square Enix are not at fault for people having terrible ISP, even if you only have the choice of one.

[Gextiv]

How about no ? Why should Square Enix cater to the whims of ISP ? Square Enix are not at fault for people having terrible ISP, even if you only have the choice of one.

Why? To compete and offer the best customer service to their customers.

[SDaemon]

Why? To compete and offer the best customer service to their customers.

SE isn't the one in this situation you should be asking to offer the best customer service....

[MilesSaintboroguh]

And guess who has to cover the costs? Us.

[Gextiv]

SE isn't the one in this situation you should be asking to offer the best customer service....

If only we lived in an ideal world... these ISPS are resolute to appease their bottom line. However, S.E can do something about and they should, imo.

[SDaemon]

If only we lived in an ideal world... these ISPS are resolute to appease their bottom line. However, S.E can do something about and they should, imo.

Ideal world of not, you are asking customer service of the wrong people. Saying SE should haggle with ISPs for you because you feel they should.....

[Clavaat]

Customers should not have to be inconvenienced when S.E can do something about it. I believe S.E should just man up and do what's best for their customers: Pay the ISPS for these "premium pipelines".

First of all, that doesn't exist yet, except with Comcast.

Second of all, they would have to pay every ISP? You can't be serious. Netflix wouldn't even do that shit.

Third of all, if that even happened, guess what they would have to do for the money? $20+ a month, which is no different than paying for a VPN.

How about instead, you take the responsibility and make every effort possible to push your ISP to stop fucking around?

[Dwill]

If only we lived in an ideal world... these ISPS are resolute to appease their bottom line. However, S.E can do something about and they should, imo.

Then they increase the monthly fee and people end complaining. You're kidding yourself if you think Square Enix aren't going to pass the bill on to us.