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  1. #1
    Player

    Join Date
    Mar 2014
    Location
    Gridania
    Posts
    1,201
    Quote Originally Posted by gamesmart View Post
    SE's a business, and a business is very unlikely to screw over a larger population of customers so a smaller population can enjoy the service for some time. If I sound apathetic, I'm not - I understand where you're coming from, but from a business perspective this isn't likely to change. There has to be SOMETHING else you can do though, even if it's not the best way you want to spend your free time.
    Why can't they just have different times for different servers? EU servers would probably have their maintenance during the morning (when I got most time to play) so then I could choose to play on an NA server for better maintenance times.
    But instead, they chose to have them the 3 hours of free time I have before work everytime.

    To me it doesn't matter if it affects more people. Say they have 6 maintenances a month, some people don't get affected by that at all, and for some people that means they just lost 6 days of playing from their subscription.
    if they rotated the times maybe everyone would be hit by the maintenance twice during those 6 maintenances

    It's not about making "most of the people happy" its about making all of the customers happy. I'm seriously considering quitting cause of how SE handles things like this (and lots of other stuff too, SE as a company to me is a joke compared to a lot of other companies imo)


    Quote Originally Posted by Chiramu View Post
    Requoted, because everyone else doesn't seem to read the rest of the comments now.

    It's emergency maintenance for hotfixes. It's written on the maintenance notice.
    I have never seen a maintenance that hasnt affected me so far, so no it doesn't matter if it's an emergency maintenance or not they are still around the same times
    (2)
    http://websta.me/n/kiaraicencroft.ffxiv (Kiaraicencroft.ffxiv@instagram)

  2. #2
    Player
    Woona's Avatar
    Join Date
    Oct 2013
    Posts
    72
    Character
    Emi Myobu
    World
    Cactuar
    Main Class
    Conjurer Lv 80
    Quote Originally Posted by Kiara1 View Post
    It's not about making "most of the people happy" its about making all of the customers happy.
    Not gonna happen. Ever.
    (6)

  3. #3
    Player
    Assirra's Avatar
    Join Date
    Feb 2014
    Posts
    775
    Character
    M'irau Rhya
    World
    Odin
    Main Class
    Astrologian Lv 90
    Quote Originally Posted by Kiara1 View Post

    It's not about making "most of the people happy" its about making all of the customers happy.

    Welcome to planet earth, time does not work that way.

    Oh and having it changed all the time would give more annoyance on both costumers and SE's side then it would fix it.
    (2)

  4. #4
    Player
    Lilyanna's Avatar
    Join Date
    Jan 2014
    Posts
    183
    Character
    Mia Koji
    World
    Midgardsormr
    Main Class
    Conjurer Lv 53
    Quote Originally Posted by Kiara1 View Post
    It's not about making "most of the people happy" its about making all of the customers happy.
    I'm sorry, I've worked in retail management for 10+ years and there is absolutely no way to make every customer that comes into your place of work happy. Companies try and try but something that would make 1 customer happy will make another customer rage. No one is the same, thus, it is hard for any company to be able to set something that would make everyone happy.
    (3)

  5. #5
    Player
    BloodPact's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    414
    Character
    Atemi'a Arecis
    World
    Leviathan
    Main Class
    Astrologian Lv 70
    Quote Originally Posted by Kiara1 View Post
    Why can't they just have different times for different servers? EU servers would probably have their maintenance during the morning (when I got most time to play) so then I could choose to play on an NA server for better maintenance times.
    But instead, they chose to have them the 3 hours of free time I have before work everytime.

    To me it doesn't matter if it affects more people. Say they have 6 maintenances a month, some people don't get affected by that at all, and for some people that means they just lost 6 days of playing from their subscription.
    if they rotated the times maybe everyone would be hit by the maintenance twice during those 6 maintenances

    It's not about making "most of the people happy" its about making all of the customers happy. I'm seriously considering quitting cause of how SE handles things like this (and lots of other stuff too, SE as a company to me is a joke compared to a lot of other companies imo)
    They do have different times for each of the datacenters. Japan's servers are not taken down for maintenance at the same time that the Americas/Europe's servers are. They are usually done a day-ish in advance (when it's scheduled maintenance.)

    As you've been told before, interrupting service from 12-3 AM PST means that basically the whole of the east coast is sleeping and a few people are still playing past prime time in the west. It's probably the time with the least subscribers on. They didn't just Russian roulette the window. If you have the need to play those 12 or so extra hours that you are potentially missing on a monthly basis then I'd suggest you change your schedule because I don't see theirs shifting anytime soon.
    (2)