Quote Originally Posted by Shirai View Post
Here I go again.

Every entry older than a week, most likely older than a day can be safely deleted from your blacklist.
Banned characters do not get deleted so that a similar named character cannot be remade.
Hello, all! This is LGM Enkrateia here. I don't mean to bump up an old discussion; however, this particular quote is related to a concern that seems to be increasingly included in RMT solicitation reports.

As time goes on, we are getting more and more RMT reports including the information that the blacklist is already full of RMT, so more cannot be added. Some reports that include a bit more information note that only prior entries that have changed to "Deleted" are being removed to make room for new entries.

I wanted to provide a bit of information and insight to address these concerns, which will hopefully help keep you from filling up your blacklist with RMT names that are never removed.

Once an account is found guilty of RMT solicitation, it is suspended indefinitely. However, the characters on that account are not deleted, since the suspension of the account is sufficient to prevent further solicitation from the account. Deleting the characters is an additional step that is not taken, since it is unnecessary, time consuming, and could result in account damage or loss in the case of a suspension that needs to be lifted, such as in the case of a compromised account used for RMT solicitation.

The blacklist is recommended as a temporary resolution to alleviate the unwanted solicitation, and is not meant to be a permanent state you place these names into. Removing the names periodically should allow us time to complete our investigation, and free up room in your blacklist if another account is used to solicit RMT.

I will be monitoring this thread to try to provide answers or insight into questions or comments about the topic of RMT reporting and handling. I do also understand that it is a very frustrating concern for many of you, and ask that you keep discussions, comments, and suggestions civil.

Lead Game Master Enkrateia